Vienna Symphonic Library Forum
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  • No VE Pro demo for new users?

    Hi,

    Maybe I am confused and missing something here--hopefully someone can help. I am trying to use the "Try" link to get the demo license for VE Pro 5 here:
    http://www.vsl.co.at/en/211/497/1685/1990/1680.htm

    But when I log in and try to get it, it says, "Demo licenses are only available if you have purchased and registered at least one Vienna Instruments Library product."

    Is that true, that I have to have already purchased something else in order to get a demo license? I hope I am misunderstanding something here, because that kind of defeats the purpose of a demo. I am interested in VE PRO as a host for VST plugins I already own, but I do not have any intentions to buy any VI Libraries to just use it.

    Can anyone help me here, or am I just out of luck?

  • welcome sockofgold,

    please write a short note resp. request to

     

    unfortunately we had to disable the option to get software demos without having a library registered - certain individuals thought it would be a good idea to get a bunch of demos to work with the software for free over months.

    the most inconveniant thing was that they left faked and not even existing email addresses in our database rsulting in a pile of non-delivery-reports.

    on this occasion a big thank-you to them for the additional work.


    and remember: only a CRAY can run an endless loop in just three seconds.
  • Ah, I see. Well, I'm sorry to hear that, but I totally understand your position. Sort of a "this is why we can't have nice things" situation. :) I will send you guys an email. Thanks for the explanation--really appreciate it!

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    HI sockof gold,

    Just sent you a demo license for VE PRO 5. Please remember that you will need a ViennaKey or another eLicenser key (Steinberg, Arturia) to store the demo license on.

    These demo licenses work for 30 days/30 starts.

    Once the 30 starts are used up, you can recharge them as often as you like by clicking "Maintenance" in the eLicenser Control Center (within 30 days).

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul, I really appreciate your guys' help, and I'm looking very forward to giving VE Pro a try! (I'm a Cubase man, so the eLicenser requirement is no problem.)

    Thanks again.

  • Hi, Is it possible that I too get a demo? I misread "purchased and registered at least one Vienna Instruments Library product" as any Vienna product and bought myself a Vienna Key. Looks like I might need it anyway. edit: I sent a message to support Thanks!

  • Hi mashroom, 

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • Could I be sent the demo link also? I'm having trouble running 64-bit VST's on Logic Pro X and wanted to give this a try and see if it works for me. I highly appreciate your help! Morgan

  • Hi merkzbeatbox, 

    Please register a ViennaKey or other USB eLicenser (Steinberg Key) on your account, then contact us at

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul I also would like to try out a demo of Vienna Ensemble Pro 5 to see if it works with my system. I already sent an email to support@vsl.co.at and i hope you got it thanks Steve

  • Emailing you as well... thought this might be a cheaper/easier option than System Link? Thanks for your help!

  • Hi Paul Would you please send a demo of Vienna Ensemble Pro 5 to me? I already sent an email to support@vsl.co.at . hope you got it . thanks!! Robert

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    Hello,

    I have answered your email.

    In short:

    You have created a user account, but you have not registered a ViennaKey yet (you need it to store your licenses on, also demo licenses).

    Alternatively, you can also use a Steinberg or Arturia Key, if you have one or can get one faster (they are usually available in music stores, and it´s the same copy protection system, "eLicenser").

    Here is a link to the key registration.

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul, I too would really appreciate the chance to try the demo. Iv'e beena mac user for many years but decided to go ahead and get a PC for a slave. I'm almost decided to buy VE Pro , but it would be a great help to actually see a demo working on my new system and feel sure its something that I can get to grips with. I run logic on an aging imac with 4gb ram, but my new PC (i7 with 16gb ram) and VE Pro 5 will hopefully mean I can finally work from a template of sorts! I also sent a request to support :) All the best, Simon J Milner

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    Hi Simon,

    I just checked your account, and as you have registered your ViennaKey already, I have just sent you a demo license for VE PRO 5.

    The software and documentation can be found here.

    Please also take a look at our Vienna Ensemble PRO 5 video tutorials in case you run into any trouble.

    Kindly note that the demo license is a 30 days / 30 starts demo license, which means that it is loaded with 30 "starts" which can be renewed as often as you want within the 30 days demo period - simply click on "Maintenance" in the eLicenser Control Center to reload 30 starts to the demo license whenever you run out of starts.

    I hope you'll enjoy using Vienna Ensemble PRO 5!

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Thank you Paul! That is truly helpful and much appreciated :) /Simon

  • Hi again Paul, Firstly can I say thanks for taking the time to help me out. Unfortunately the link in your post takes me to a page where there are just manuals to download, but no demo software? To be more specific, There are three manuals available for download (11MB each)in English German and French and two "Changelog" files around 200KB each), a link at the top of the page for Epic Orchestra files and a "New System requirements" link on the top right of the page and that's it. I have tried the link you posted on both my PC and Mac and tried logging out and back in to my account on your site, but to no avail. Am I missing something obvious? How should I download the demo of VE Pro 5? Kindest regards Simon J Milner

  • Hi Simon, 

    Seems like I forgot one click, my apologies!!

    Just sent the activation code again, and you should also see the download as described. 

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Thank you for a super quick response. Very helpful and I've got everything now. Really looking forward to seeing how this works! Thanks again! Simon

  • Hello! Is it possible that i can get a demo of VE PRO 5? I don't want to buy a new computer system before having tried the software, thanks!