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  4. updating VE PRO to 5.1.12337 and VI PRO 2 to 2.3.12337 Vienna Suite to 1.5.1862 _ not able to o...

  • updating VE PRO to 5.1.12337 and VI PRO 2 to 2.3.12337 Vienna Suite to 1.5.1862 _ not able to o...

    T
    T

    I know, one should never ever update in the middle of a big project.

    But I did.

    My projects are basically 50-60 midi tracks consisting 4 instances of Vienna Pro5 (in each several Vienna Instruments Pro2 s), couple of Kontakt 5 instances (with couple of instruments in them).

    I have updated:
    VE PRO to 5.1.12337
    VI PRO to 2.3.12337
    and
    Vienna Suite to the latest version 1.5.1862.

    After these updates, I can not open anymore my previous orchestral projects.

    Cubase 7.0.5 quits - when "Loading Mix Console".

    Any newly created projects opens fine.

    Any idea how to get back my "old" projects?

    I am running OSX 10.6.8 and Cubase 7.0.5. in 32 bit mode.

    Stefan.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Stefan,

    Sorry to hear about that, this shouldn´t happen.

    You can always roll back to the previous version (we keep it in the Archive of the Software Download User Area).

    My questions:

    Do you get a crash report? If yes, please send it to .

    Which version did you upgrade from (when was your last update)?

    Did you repair permissions on your system regularily (with "DiskUtility" from "Applications" => "Utilities")?

    Thanks,

    Paul

    Paul Kopf Product Manager VSL
  • T
    T

    Dear Paul,

    Yes, I have get the crash report - sorry, but I did not save it. If I get another one I will save it for further needs.

    Now, what I did is that I switched my C 7.0.5 into 64 bit mode, and now I CAN open my old projects.

    So, running Cubase 7.0.5 in 64 bit all seams to work fine - however I do have some performance issue.

    So if I understand my situation correctly with the new updates VEPRO 5, VI PRO 2 and Vienna Suite my C. 7. 0.5 IN 32 bit mode did not work.

    Back to your questions: I do not remember from what version did I upgrade (I did the latest upgrades of VSL softwares around January/March 2013).

    About the "Repair disk permissions":

    I did not do that, now If I verify Permissions, I have some issues related for:

    printer

    remote management

    image capture/scan

    JavaVMframeworks

    Remote desktop

    AppleUSB Ethernethost.

    I am not an expert, but which one from these could  "generate" a situation what I had?

    Rergards

    Stefan.
  • PaulP
    VSL Team
    PaulP

    Hi Stefan, 

    Glad to hear that everything works now.

    Please try not just to "verify permissions", but actually "repair permissions" with DiskUtility.

    Best,

    Paul 

    Paul Kopf Product Manager VSL