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Kontakt 5.3.1 issues
Last post Tue, Jun 30 2015 by paul_18461, 26 replies.
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Posted on Wed, May 21 2014 17:29
by molemac_824
Joined on Fri, Jan 31 2003, London, Posts 87

If anyone else has experienced issues with cpu crackles/ breakup in ve pro with sounds like Berlin WW , I have managed to solve it by reverting to Kontakt 5.3.0 . Thank the lord , I have been going mad for a few days with a new mac pro and ssds . Turns out Kontakt is the culprit.

Charlie
Posted on Wed, Jun 04 2014 16:15
by Crescendo
Joined on Wed, Jul 16 2008, Posts 50

Yes, I had the same problem. But interestingly Kontakt 5.3.1 only had the problem from inside VE-Pro.
If I loaded a Kontakt instance directly from within Logic there were no issues. I also ended up reverting to Kontakt 5.3.0

Posted on Sat, Jun 07 2014 05:35
by EdouardB
Joined on Tue, Aug 03 2010, Posts 6
Yep, issues here, too. FWIW, I'm not using Berlin WW but Berlin Strings and I'm having issues with it.

More specifically, I think that some Kontakt scripts are incompatible with one another. I was having CPU and hard drive spikes (resulting in pops, cracks and audio dropouts) from playing a single note of Symphobia pizz strings. After doing some non-scientific tests, I realized that Adagietto and Cinematic Strings didn't like being in the same metaframe. Berlin Strings is also acting up when mixed with other libraries.

Note that I don't mix different libraries within a single Kontakt instance, which is all the more worrisome.

Unfortunately, I wasn't able to roll back to 5.3.1 (I regularly batch re-save libraries, which creates brand new Kontakt instruments, and prevents me from opening them in an older version of Kontakt).

I'm on a fast MacPro with SSD drives, 64go of RAM, OS 10.8.5, and run all latest versions of VEP, Cubase and (unfortunately) Kontakt.

Edouard
Posted on Sat, Jun 07 2014 07:46
by lownotesinc
Joined on Fri, Nov 30 2007, Posts 4

Me too! Big cpu spikes with pops and crackles in Kontakt 5.3.1 on my Mac.

I'm testing out K5.3.1 on my sample server (Windows 7 64bit PC). 

Posted on Sat, Jun 07 2014 14:04
by paul_18461
Joined on Fri, Dec 16 2005, Posts 29

Hmm, I thought it might be VEP 5.3.13240 which was a recent update. I'll try reverting to VEP 5.3.13151.

Posted on Sat, Jun 07 2014 14:25
by paul_18461
Joined on Fri, Dec 16 2005, Posts 29

Reverting VEP did not help. Will revert Kontakt 5.3.1 to 5.3.0 now.

paul_18461 wrote:

Hmm, I thought it might be VEP 5.3.13240 which was a recent update. I'll try reverting to VEP 5.3.13151.

Posted on Sat, Jun 07 2014 14:52
by paul_18461
Joined on Fri, Dec 16 2005, Posts 29

So far having good results from K 5.3.0 and VEP 5.3.13240

OSX 10.7.5, PT10.3.6, OSX 10.8.5, L9.1.8

paul_18461 wrote:

Reverting VEP did not help. Will revert Kontakt 5.3.1 to 5.3.0 now.

Hmm, I thought it might be VEP 5.3.13240 which was a recent update. I'll try reverting to VEP 5.3.13151.

Posted on Sat, Jun 07 2014 15:19
by molemac_824
Joined on Fri, Jan 31 2003, London, Posts 87

As there are so many of us with this issue and reverting to Kontakt 5.3.0 in ve pro solving the issue can we ask anyone from vsl monitoring this to try to solve this because some libraries are only working on 5.31 such as the new embertone violin 1,5 . And we can't just blame kontakt because 5.3.1 works fine in logic x but not in ve pro .

Charlie
Posted on Sat, Jun 07 2014 22:15
by paul_18461
Joined on Fri, Dec 16 2005, Posts 29

Spoke too soon. Still having issues. Stuff that worked fine in K4.2.4 and VEP4.1.11889 doesn't work in K5 and VEP5. Not sure who the culprit is.

Playing with thread count now. What fun....

Posted on Sun, Jun 08 2014 05:46
by EdouardB
Joined on Tue, Aug 03 2010, Posts 6

Out of curiosity, what sound card is everybody using? Call me crazy but I'm starting to wonder whether I should blame my UA Apollo for this madness...

Edouard

Posted on Sun, Jun 08 2014 06:26
by Crescendo
Joined on Wed, Jul 16 2008, Posts 50
EdouardB wrote:

Out of curiosity, what sound card is everybody using? Call me crazy but I'm starting to wonder whether I should blame my UA Apollo for this madness...

I don't think it is a sound card issue (using MOTU Ultralite here). It must be something somewhere between MacOSX/Kontakt 5.3.1/VE-Pro/Orchestral Tools. For a possible solution they probably need to get together in some way and do the trouble shoot in a groupe effort... IMO...

Well, at least right now it works for me under Kontakt 5.3.0 while everything else is in its latest version. It just won't guarantee that it will work in future versions of Kontakt or even the other involved components...

Posted on Sun, Jun 08 2014 06:26
by lownotesinc
Joined on Fri, Nov 30 2007, Posts 4

Im on:

Pro Tools 10.3.8 HD

Mac Pro Inel Xenon 2.26 8 core 16GB RAM 

Mac OS 10.7.5

I get pops and crackles on all of my Kontakt Libraries.

Posted on Sun, Jun 08 2014 07:48
by paul_18461
Joined on Fri, Dec 16 2005, Posts 29

Protools HDX2, OSX 10.7.5, PT10.3.6

As far as I can recall, thing were fine with K4.2.4 VEP 4.1.11889

EdouardB wrote:

Out of curiosity, what sound card is everybody using? Call me crazy but I'm starting to wonder whether I should blame my UA Apollo for this madness...

Edouard

Posted on Sun, Jun 08 2014 10:01
by DG
Joined on Wed, May 12 2004, Posts 8608

Has anyone contacted Native Instruments about this issue? If VE Pro is a
supported host, NI should be able to guarantee that their applications work when
hosted in it. Also, have you narrowed down whether or not it is an OSX problem or a Windows problem?


Another couple of thoughts, if
you're using OSX, have you switched the Kontakt memory sever off? Also, have you switched off Kontakt's multi processing?


DG


Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Sun, Jun 08 2014 14:01
by Simon Ravn
Joined on Tue, Dec 10 2002, Copenhagen, Denmark, Posts 366

I have the same problem and reverted to 5.3.0 fixed the issue. It only happens when Kontakt is hosted in VE Pro - directly loaded in Logic for example, Berlin Woodwinds plays back fine. And no, it is not soundcard related. So it seems to be a VE Pro issue with the latest Kontakt somehow.

- Simon Ravn
Posted on Sun, Jun 08 2014 14:18
by paul_18461
Joined on Fri, Dec 16 2005, Posts 29

I sent a report, but only sent the VEP project of the LASS instance with all the porta scripting that was displaying the problem. May not happen on it's own, I forgot to check.

I run VEP 64 bit 4 threads, kontakt mem server off and mutliprocessor off. But my problem may be that there are 9 instances in VEP server. Finally shut off my gigas and each one of those is a VEP instance. That is probably not recommended, but it was working in K4.2.4 VEP4.1.11889 with only 2 threads per instance with those versions. There is a bug in VEP4 that it does not search for missing samples in kontakt. Upgrading was the only solution for that. Both NI and VSL didn't want to look at the older versions.

DG wrote:

Has anyone contacted Native Instruments about this issue? If VE Pro is a
supported host, NI should be able to guarantee that their applications work when
hosted in it. Also, have you narrowed down whether or not it is an OSX problem or a Windows problem?

Another couple of thoughts, if
you're using OSX, have you switched the Kontakt memory sever off? Also, have you switched off Kontakt's multi processing?


Posted on Sun, Jun 08 2014 14:26
by molemac_824
Joined on Fri, Jan 31 2003, London, Posts 87

I can confirm this as well . The issue is with Kontakt 5.3.1 hosted in ve pro not logic . 5.3.0 fixes it but ... It crashes when auditioning and means we can't use new updated libraries , so a fix is needed. 

Charlie
Posted on Mon, Jul 07 2014 20:36
by Thomas82
Joined on Tue, Sep 04 2007, Posts 42

I find it weird that all of you only seem to have this problem when using kontakt 5.3.1 inside of VEP. I am having, well maybe not very clear CPU spikes, but I can´t load more than about 70 instruments track in logic pro x using kontakt 5.3.1. When I reverted to kontakt 5.3.0 (and also had to go back to Moutain Lion) I can load around 150 instrument track in Logic Pro X. So Kontakt 5.3.1 is messing up my logic pro x template even if I don´t really get CPU spikes when using 5.3.1. 

If I load my 150 channel template with kontakt 5.3.1 (well I can´t really load it because the cpu hits the top almost all the time, and get stopped samples etc etc..), I get CPU spikes when using berlin woodwinds samples, unplayable. 

Gigabyte X99-UD5, i7 5930K 3,5GHz, 64Gb Crucial DDR4 2133MHz, Samsung SSD 500Gb x 8, MSI Radeon RX 580
Windows 10 Pro (21H2), Cubase 11.0.41
Posted on Mon, Jul 07 2014 23:45
by paul_18461
Joined on Fri, Dec 16 2005, Posts 29

Well I reported to NI several weeks ago and no response, no updates...

Posted on Wed, Jul 23 2014 18:55
by MDesigner
Joined on Thu, Jul 24 2003, Chicago, Posts 124

I'm having stutter issues too in 5.3.1 within VE Pro. Majorly annoying. I've worked around this by using 5.3.0 for now, but the problem is that newer Kontakt libraries are requiring 5.3.1 and it's becoming frustrating.

Native Instruments is aware of the problem. See their email to me below:

Hello Sam,

This issue seems to be caused by a bug in the current version of the application.

Thanks for your report. We have referred this issue to our developers and will try
to fix it in a future version. As a workaround we’ve found that changing the
buffer setting may fix the problem. If not, the only fix is going back to 5.3.0
for the time being.

Nicholas
Native Instruments Support Team
Sam Hulick
Composer
http://www.samhulick.com/
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