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  • Pro Tools Crashing While Opening or Closing Session with VE PRO

    Pro Tools 10.3.8 is crashing when closing multiple sessions with Ve Pro .  I slowly removed plugs from the Plug In folder, Pro Tools closes normally when VE Pro is removed.  Put it back in, and I get the crash again.

    Additionally, when opening sessions with VE Pro, PT always crashes exactly once.  The first time trying to open always crashes, the second time it loads successfully.  

    Anyone with Pro Tools experienced this or have ideas on how to fix?  I've trashed all PT Prefs to no avail.  

    Pro Tools: nMP 6 Core Mavericks 10.9.2 

    VE Pro: Dual Xeon, Windows 7, 48GB Ram

    Edit: VE Pro 5.3.13240.  Just updated VI to latest but problem persists.


  • I was able to open template in PT11, and no problems there.  In fact, VE Pro runs dramatically better in 11.  Unfortunately, still waiting on a couple AAX updates from D16 before I can work there.  

    Regarding Pro Tools 10, would appreciate hearing from any of the Vienna team.  Anyone else encountering this?

    Thank you!


  • Hi RootNDoo,

    We´re already on it, and if everything works out as planned with our tests, a new version is in the pipeline.

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul!  Appreciate the response, and glad to hear it's a known issue.  I know you probably can't get into release schedules, but hope it comes soon.  Looking forward to enjoying your software again without obstruction.  Thanks again for your hard work!  


  • Hi Paul,

    After downloading the latest version, I'm still finding Pro Tools is having the same problem.  Is there any update on a fix for this?

    Thank you!

    Chris


  • Hi Chris, 

    You got mail (sent to your registered email address). 

    Best, 

    Paul


    Paul Kopf Product Manager VSL