Vienna Symphonic Library Forum
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  • [SOLVED] Cannot Load Instruments into the matrix - can I reinstall?

    I changed the location of one of my libraries and now I cannot load them in the matrix. They load into the Directory Manager but that's it. I opened the folders and the all of the files are "dat" files, just like my working libraries. I have the original discs that I installed. Possibly moving the folders corrupted the files? (although they seem to be fine) Can/should I uninstall-reinstall? I've tried removing and replacing the folders from the Directory Manager. They still are not appearing in the matrix along with my other libraries. Thanks.


  • Did you rescan the folder in the directory manager?


  • Well, after some serious head scratching I decided to reinstall from the discs without uninstalling first. This led me to the answer - so obvious but missed! Somehow the eLicenser lost the activation code for the library. I still had the email with the code and re-entered it. Voila! Success. So easy. No reinstallation necessary.