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[SOLVED] Where to download my registered products?
Last post Mon, Nov 03 2014 by markbatuer, 4 replies.
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Posted on Mon, Nov 03 2014 07:39
by markbatuer
Joined on Tue, Nov 15 2011, Posts 22

When I logged in I can not find place or link to download my registered products such as Dimension Strings, Dimension Brass and SE. What happened? It shows:


String Collection Downloads Size Date
There are no files available for your registered products in this category.


Wind Collection Downloads Size Date
There are no files available for your registered products in this category.


Special Editions Updates Size Date
There are no files available for your registered products in this category.


Special Edition Vol. 1 Downloads Size Date There are no files available for your registered products in this category.

Posted on Mon, Nov 03 2014 08:16
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13300

Hello markbatuer,

Sorry for this inconvenience, we´re just looking into this. Should be resolved very soon.

Thanks for your patience!

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Nov 03 2014 09:45
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13300

Hi,

Quick update: All download files are available again!

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Nov 03 2014 10:54
by markbatuer
Joined on Tue, Nov 15 2011, Posts 22
Thanks!!!
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