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  • Vienna Key vs Steinberg eLicenser Warranty

    Hi,

    I have a small question regarding the two year warranty that exists for the dongle keys.

    The way I understand it is that a newly purchased dongle is under a 2 year warranty and will be replaced (along with its licences) if the key has a fault or such in that time (excluding theft or physically breaking it).

    Is there a difference between the Steinberg eLicenser and the Vienna Key when it comes to licence warranty? Would my VSL licences be under the same warranty if I'm using a Steinberg eLicenser and not a Vienna Key? And vice versa for Cubase on a Vienna Key?

    Thanks