Vienna Symphonic Library Forum
Forum Statistics

182,231 users have contributed to 42,213 threads and 254,717 posts.

In the past 24 hours, we have 4 new thread(s), 29 new post(s) and 48 new user(s).

  1. Home
  2. General & Hardware
  3. Vienna Key vs Steinberg eLicenser Warranty

  • Vienna Key vs Steinberg eLicenser Warranty

    Z
    Z

    Hi,

    I have a small question regarding the two year warranty that exists for the dongle keys.

    The way I understand it is that a newly purchased dongle is under a 2 year warranty and will be replaced (along with its licences) if the key has a fault or such in that time (excluding theft or physically breaking it).

    Is there a difference between the Steinberg eLicenser and the Vienna Key when it comes to licence warranty? Would my VSL licences be under the same warranty if I'm using a Steinberg eLicenser and not a Vienna Key? And vice versa for Cubase on a Vienna Key?

    Thanks