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  • [SOLVED] Latest Update for Vienna Ensemble Pro 5 causing problems...

    For quite sometime now...anytime I open Vienna Enseble Pro 5...it runs a quick update check...and if there is an available update I always have done it and never had a problem before.....up until today.

    Just updated to the latest build available...and when I attempt to load my existing projects...I get a loading bar...where I can tell it is loading all the correct instruments from the project...however it does not display anything else. After the loading has completed...I am staring at my desktop wallpaper as if it never ran. I run task manager and I can see it effecting CPU usage, RAM, and is running in the background. If I try to load the project again...it doubles the instance of Vienna and puts the CPU usage off the charts. SO I have to kill the process or end the program and try again.

    Trying again has gotten me no where...wondering if any of you are experiencing the same thing or have a solution. I am under a deadline at the moment...so starting to feel a bit of pressure with this. Any help would be greatly appreciated.

    I have the same problem with Vienna on both my work stations...

    Both systems specs are the same:

    Windows 7 64-BIT,
    2nd Gen Cor i7-3820
    Quad Core 3.6GHz,
    64 GB of RAM
    1333MHz DDR3 Memory/Quad Channel


  • Hi DeanK, 

    Already responded to your email to Support with new beta builds that will fix the problem. 

    Sorry about the trouble!

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Thanks again Paul,

    I will delete this if I can figure out how lol or feel free to do so.


  • I'm having the same problem and I can't even seem to find the most recent version of VEP 5 on the site so I can roll it back. Please advise. 

    Thank you. 

    David


  • last edited
    last edited

    Hi David,

    Just sent the download links to your registered email address.

    Previous software versions are available in the (ta-da) Software Archive!

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul,

    do you know when the next beta will be published?

    I'm currently running in the almost exact situation: The loading bar hangs and nothing else will happen. After killing the vep5 task the project loads without the vep5 of course ;)


  • Hi SazzSomewhere, 

    I hope we can release within the next days. If you like, you can send me an email and I´ll provide you with the download links for the current beta: support@vsl.co.at

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hello everybody, 

    We have just released VE PRO 5.4.13741, which contains the fixes for these problems. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL