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Posted on Thu, May 07 2015 22:25
by jamsa
Joined on Sat, Dec 18 2010, Posts 43

I had some hard drive issues and had to reconfigure things.  Everything is back to normal except Vienna Instruments Pro does'nt "see" my jazz drums or upright bass folders and does not not list them at all in the patch library (on the right). Anyone got a clue why?

Posted on Fri, May 08 2015 08:09
by DG
Joined on Wed, May 12 2004, Posts 8608

Two things to try:

  1. Remove all folders from directory Manager and then add them again
  2. Update eLicenser to latest version

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Wed, May 13 2015 18:48
by gerard kruse
Joined on Sat, Apr 25 2009, Leiden, The Netherlands, Posts 101

Hello,

I have done both procedures, but I still cannot get to my JAZZ DRUMS.

In the mixer view in VI pro the required drums are all listed, and receive midi. But the instrument views do not come up and there is no signal in the level meters (and in the DAW).

(I can access the upright bass.)

The drums have stopped in the VI pro since migration to a new PC using Windows 8.1. Everything else of VSL, including the other libraries, works (so far).

Any clue on what to do to ake it work again ?

regards,

Posted on Thu, May 14 2015 11:24
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3255

Hello gkruse!

Could it be that you have loaded one of the VIFrames for the classic Vienna Instruments player? These VIFrames include Bus channels and these Bus channels will not bring up an instrument when being clicked. Have you tried loading a Jazz Drums VIFrame for Vienna Instruments 5?

If the Jazz Drums don't even show up in the patch list, please check that the key with the license is attached, the library content is installed and the folder with the content (.dat files) is assigned in the Directory Manager.

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Thu, May 14 2015 20:48
by gerard kruse
Joined on Sat, Apr 25 2009, Leiden, The Netherlands, Posts 101

Hi,

In the mixer view in VI pro the required drums are all listed, and receive midi. But the instrument views do not come up and there is no signal in the level meters (and in the DAW).

I have used the VIframes for VI pro and all others. I have redownloaded the Jazzdrums and the Jazzdrum utilities and installed all anew. I have tried all other Jazz drums VIframes. All to no avail.

All other vsl instruments work as expected with Cubase 7.5 with VI pro and VE pro 5 as they used on the pre-migration PC (on Windows 7). Only the Jazz drums don't.

In you, Andy, or anyone would know a of a method to make the old Jazz drums come to live again on my new Windows 8.1 PC ??

regards,

Gerard

Posted on Fri, May 15 2015 07:38
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3255

Hello Gerard!

There are no VI Pro VIFrames for the Jazz Drums. Could it be that you have only VI Pro isntalled and not the free Vienna Instruments & Vienna Ensemble software? Please note that the VIFrames for the Jazz Drums have been saved with normal Vienna Instruments loaded and if you don't have Vienna Instruments installed, they will not show up. So the solution for your problem might be installing the Vienna Instruments & Vienna Ensemble software.
http://www.vsl.co.at/en/MyDownloads/Software_Installers

Best,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Fri, May 15 2015 12:59
by gerard kruse
Joined on Sat, Apr 25 2009, Leiden, The Netherlands, Posts 101

Andi,

That was it. Thanks very much for your perseverance, and please accept my apology for being kind of narrow sighted

(but then again, I change PC only every 7 years or so, and did not think about installing the VE and VI with which I started with VSL on the previous PC),

regards,

Gerard

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