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VEP 5.4.13741 being rather crashy
Last post Wed, May 20 2015 by Paul, 6 replies.
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Posted on Thu, May 14 2015 17:37
by MDesigner
Joined on Thu, Jul 24 2003, Chicago, Posts 124

When I load up a Digital Performer project and it starts connecting to my VEP instances, VEP will often crash. Anyone else running into this? Makes me wish I had my samples on SSD drives...

Mac OS 10.10.3.

Sam Hulick
Composer
http://www.samhulick.com/
Tags: DP8 Yosemite
Posted on Sat, May 16 2015 11:15
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hi Mdesigner, 

No other reports about this, but you can always send your crash logs to

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, May 18 2015 10:23
by thedr
Joined on Tue, Feb 23 2010, Posts 38

I installed the latest version and have been unable to revert back.  Logic X is my host so I use a mac host and pc slave instances.  I have a PC slave and older projects that load Kontakt 4 and when I click on the VEP instance on the PC the instances crash every time.  

What is the process to revert to the past version?

Posted on Tue, May 19 2015 10:49
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hello MDesigner, 

Seems like I have not received any crash reports or DP projects from you yet. Do you want to send those to ?

 

@thedr: Our Software Archive has an older version of VE PRO 5 available. 

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, May 19 2015 21:30
by thedr
Joined on Tue, Feb 23 2010, Posts 38

Hi Paul,

I tried reverting both mac and pc to previous version and I received a version mismatch error on the mac plugin.  It would not see the pc slaves either.  

I have not been able to revert back to the previous version without this issue. With this project I am ok as I am just figuring out what I loaded on the pc by quickly taking a screenshot as it crashes and reloading it on the mac in kontakt 5.

Still I am very concerned about other projects that I will be going back to in the near future.  

How do you recommend I troubleshoot or revert back properly?  Also where do I access the crash reports on windows 7 ultimate?

Posted on Wed, May 20 2015 12:41
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hi thedr, 

Rolling back to previous versions should be easy (even without uninstalling first). 

Can you send a screenshot of the version mismatch error to , with a short reference to this thread?

Please include the sequencer project as a zip file, maybe we can reproduce this here, somehow. 

The location of the crash dump file on windows is shown in the message you get after the crash (please include the *.dmp file as well). 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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