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eLicenser showing nothing - no licenses?
Last post Fri, Oct 16 2015 by Paul, 2 replies.
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Posted on Fri, Oct 16 2015 05:26
by rosindabow
Joined on Tue, Dec 18 2007, Posts 65

I have a couple of dongles.  They both show up fine in the eLicenser software but oine of them has no license installed. I have not used this dongle in quite some time but there shoudl be at least 1 license on it that I know of.  Can they just fail?  Can a license be moved without me doing it? Thanks.

2 x 3.06 GHz 6-Core Intel Xeon. MOTU's Digital Performer 10, Pro Tools, Logic Pro. VSL libraries, Waves, UAudio, PspAudioware, Spectrasonics, etc ...
Posted on Fri, Oct 16 2015 08:33
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12746

Hi, 

A permanent license cannot be removed from a key, it can only be moved to another key. 

You can contact us directly at and tell us which key that is (serial #) and which license you are looking for, we can take a look for you. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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