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  • Image-Line Harmor crashes VEPro5

    As soon as I load the IL Harmor plugin, VEPro 5 freezes.

  • Known issue? Any feedback?

  • Acknowledged?

  • Hi TabSel, 

    OS? 
    Versions of the software involved?

    Thanks, 
    Paul


    Paul Kopf Product Manager VSL
  • Windows 10 Pro x64 Latest versions of both VEPro 5 and Harmor

  • Did that help in any way?

  • kind of frustrating

  • Please remember that this is primarily a user forum. If you need support, open a ticket by emailing support@vsl.co.at where you can get official support.

    DG


  • Hi TabSel, 

    The check is still on my to-do list, I have already opened a case. 

    Thanks for your patience, 
    Paul

    EDIT: What will help is the crash dump file you get - please send to support@vsl.co.at


    Paul Kopf Product Manager VSL
  • It does not crash. Ve pro hangs infinitely

  • Verified. I passed it along to our developers. 

    Thanks for your patience, 

    Paul


    Paul Kopf Product Manager VSL
  • Hi TabSel, 

    Are you using a demo license of Harmor?

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • No, not that I'm aware of. I authorized Harmor by installing the regKey, as mentioned by IL. What are your findings?

  • What are your Findlings?

  • Hi, 

    I could reproduce on Win 10, but not on Win 8. 

    Unfortunately our developers are super busy right now preparing the next big thing, so they can´t make that fix a priority at this point. 

    Sorry to have no better news. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL