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  • Easily reproducible VEP crash with Cubase 7.5.4 - happens every day

    I have a master running Cubase and slave running VEP. Every night I put my computers to sleep.

    Next day I wake them up and ofcourse Cubase has lost connections with VEP Slave though it shows connected on the VEP slave. 

    So I disconnect forcefully in the slave. All good so far.

    Then I try to reconnect from Cubase VEP plugin and it just hangs. If there are 4 instances, it connects 3 and hangs on 4. It's random but it certainly hangs EVERY time. Highly frustrating! Please help!

    C7.5.4 on Win 7 x64, RME 9652 (Master)

    Win 7x64 [B]VEP 5.4.13888[/B] on Slave. 


  • RME used to recommend not putting computers to sleep. It might be worthwhile checking whether or not this is still the case.

    DG


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    @DG said:

    RME used to recommend not putting computers to sleep. It might be worthwhile checking whether or not this is still the case.

    DG

    This is not the case because my sound works just fine after waking up. It's just that VE Pro crashes. Every other app works just fine and I have no issues with RME waking up from sleep. 


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    Hi keyman sam,

    Unfortunately there are no hang-reports available. If VE PRO crashes, please send us the crash dump file:

    C:\Users\YOURUSERNAME\AppData\Roaming\VSL\Vienna Ensemble Pro\crashdumps\app

    => this folder is a hidden system folder, make sure that you see it: Organize => Folder and Search Options => "View" Tab

    No other reports about this so far.

    Is there any reason why you wouldn´t update to the latest version of VE PRO 5?

    Best,
    Paul


    Paul Kopf Product Manager VSL