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  3. Ensemble pro server mixer too tiny on my new 4K monitor

  • Ensemble pro server mixer too tiny on my new 4K monitor

    S
    S

    Since changing my monitor to a 39" with 4K resolution, I have a problem with the way my metaframe mixers appear. They are too small to see. To make them bigger, I have to change my display settings to 300% which makes everything else gigantic as well. I got the monitor to be able to see more things - not just a massive version of one thing.  I haven't noticed this with any other application. Here are a couple of screen shots - one with this site open to give you an idea of how small it is.  I'm hoping someone can help me figure out how I can get the mixer full screen. Thanks!

    Image

    Image
  • J
    J
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    I don't have a specific remedy to your problem but it looks like you're using a PC?

    If you hit Control + the plus (+) button on the number keypad (where the "Num Lock" is) Windows will increase magnification by about 15% or so.  Keep hitting it until it's big enough for you.  When you want to go back to normal magnification hit Control + the minus button (-).

    It's just a workaround not a solution but should suffice for now😊
  • S
    S
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    @jasensmith said:

    I don't have a specific remedy to your problem but it looks like you're using a PC?

    If you hit Control + the plus (+) button on the number keypad (where the "Num Lock" is) Windows will increase magnification by about 15% or so.  Keep hitting it until it's big enough for you.  When you want to go back to normal magnification hit Control + the minus button (-).

    It's just a workaround not a solution but should suffice for now😊

    Thanks for responding, Jasen. Your suggestion works very nicely for this browser display, but it doesn't have any effect on my little Vienna mixers. I will have to write to support, I suppose. The workaround I've been using is the settings display - changing that to 300% makes it big (along with everything else, lol).  
  • BillB
    BillB

    Paul has said that this is being worked on.

    Personally, I have no problem with my 40" display...

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • S
    S
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    @Bill said:

    Paul has said that this is being worked on.

    Personally, I have no problem with my 40" display...

     

    Good to hear they already know about it, thanks, Bill.  Are you running at a high resolution? I've read that many software vendors haven't really updated their software to handle high DPI and that even Windows 10 has not found a nice workaround to the problem. 
  • L
    L
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    I am having the same problem cited below. The Vienna Instruments application is tiny on my 4K screen. I've tried many different settings (while trying to keep 4k). I have a 29 inch ASUS display with a Windows 10 machine. Any pointers on how to resolve this?

     

    @summergirl said:

    Since changing my monitor to a 39" with 4K resolution, I have a problem with the way my metaframe mixers appear. They are too small to see. To make them bigger, I have to change my display settings to 300% which makes everything else gigantic as well. I got the monitor to be able to see more things - not just a massive version of one thing.  I haven't noticed this with any other application. Here are a couple of screen shots - one with this site open to give you an idea of how small it is.  I'm hoping someone can help me figure out how I can get the mixer full screen. Thanks!
  • S
    S

    Over a year later I still have the same problem with a tiny screen. Can someone at Vienna (Paul) give me some idea of a target date for this? Are there just two of us having this problem?
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Unfortunately I cannot provide a target date. 

    There are a few other high priority tasks we need to fit in within the next months. 

    I am also working on a 40 inch 4K monitor and find the resolution good to work with.... Temporary magnification is also what I'd use to help out. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • I
    I

    Just bought my first VSL product. Was disappointed to see that is almost unusable on a much smaller than 40" 4K display. Is this still being worked on? Maybe there is a setting I am overlooking, but I can't really see anything unless my face is like 8" from the screen.