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Trying to input license for new VSL instrument on eLicenser
Last post Sat, Oct 08 2016 by Paul, 2 replies.
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Posted on Sat, Oct 08 2016 14:40
by mldunn
Joined on Wed, Sep 08 2010, South Downs, UK, Posts 29

I am trying to input the license for a new VSL instrument so I can license the instrument to download. It says it cannot connect to the server even though I am connected fine to the internet. My firewall setting s are allowing the app but still no luck. I tried another computer, still no luck. Does anyone else have this issue ?

Thanks,

Mike

Michael Lisle Dunn
www.mldunn.net
Tags: eLicenser Error
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Tags: eLicenser Error
Posted on Sat, Oct 08 2016 16:12
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13900

Hi Mike, 

Unfortunately the eLicenser Server seems to be down (really bad timing on a saturday night). I have already informed my colleagues at Steinberg and hope that they´ll have this fixed soon. 

Thanks for your understanding and patience.

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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