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  • New update VEP6 crash when I seperate VST tab in the remote mode.

    I just updated to VEP 6.0.15376 yesterday, but there's always QT5Gui.dll crash error in the salve pc(windows10, redstone updated, Geforce GTX 950 latest driver updated) when I run that by remote desktop mode. (all the VST windows no exception are crashed)  

    If I operate the second PC by microsoft remote desktop mode,  VEP6 always be crached at the time that I seperate the VST window from the docking after the latest 6.0.15376 update. (The master PC is ok and no issues)

    Does Anyone have the same problem?

    Image


    almost VSL libraries, Mac m1 ultra, Nuendo/Studio One
  • last edited
    last edited

    Hi falineleo,

    Please check with the new update we just uploaded, VE PRO 6.0.15389, that should fix it.

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul / Thank You very much for your help. I immediately updated to 6.0.15389, but it still has the same issue unsolved.

    Btw I found some other clues ; I'm using two Steinberg's e-licenser.  

    1st - cubase8.0, VEP6  / and 2nd - Nuendo 7.0, VEP6 and MIR PRO, MIR roompacks 

    1st e-licenser has no problem and operates VEP6 very well.  But whenever I run VEP6 by 2nd e-licenser, by microsoft remote mode, VEP6 appears a message that <It seems you are starting the application through a Remote desktop Connection. This application needs to run a local...>That message is not from the latest update, but from the past version. Anyway, so then, I have to disconnect remote mode once and re-connect, and VEP6 starts automatically. and then, after Ioading the VST Window in the VEP, It crashes at the time seperating that window from docking.

    My 2nd e-licenser is definitely no problem because it operates very well in the local mode on my master PC, but I think it's probably the issue concerned with e-licenser or MIR.   

    now I'm attaching some more photoes about the issue.

    Image

    Image


    almost VSL libraries, Mac m1 ultra, Nuendo/Studio One
  • I exactly got the reason.;; It's concerned with MIR PRO. after Transferring MIR's license to the other e-licenser, there's no issue anymore. If I wanna operate VEP and MIR on the slave pc, it's necessary to start VEP by only local mode.


    almost VSL libraries, Mac m1 ultra, Nuendo/Studio One
  • Have you try when you connect with remote acces try to disable Local Device

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  • kohlhtor // Yes, I tried that on Remote Desktop Manager too. In my case it's automatically set to disable.


    almost VSL libraries, Mac m1 ultra, Nuendo/Studio One
  • I got another fact that issue has not been from latest version or 15376. I tested the past versions(15264, 15318...) and there's same issues in all the version I downloaded. I haven't recognized that because i always operated MIR on my master PC, not slave till 5 days ago.  

      


    almost VSL libraries, Mac m1 ultra, Nuendo/Studio One