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Posted on Mon, Nov 21 2016 21:36
by Anne Christiaan
Joined on Fri, Mar 26 2010, Posts 12

Hi, 

I'm experiencing some hanging notes when playing a patch from play (HS and HB) through vepro 6. This happens on both slaves I have. 

Any fix for this? 

Thanks!

Posted on Tue, Nov 22 2016 11:56
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13748

Hello Anne Christiaan, 

PLAY can be tricky... Do you get the same behaviour with other plug-ins? Which versions of PLAY, VE PRO and your sequencer are you using, on which OS?

Latest versions are always a good idea. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Nov 22 2016 12:09
by Anne Christiaan
Joined on Fri, Mar 26 2010, Posts 12

Hi Paul, 

No, only with play (5.0.0, latest version). 

I'm on win 10 x64, cubase 8.5 and vepro 6 (6.0.15500).

So all the evidence is pointing to play? 

Thanks!

Posted on Tue, Nov 22 2016 13:03
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13748

Hi Anne, 

What you are saying points to PLAY. But afaik there is an update to Play available, 5.0.0 is NOT the latest version. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Nov 23 2016 00:40
by pacman
Joined on Mon, Jan 12 2015, Posts 27

Hi Just tried Play5.0a build 19th September 2016 and all seems okay, here: ran Cream sequencer through it and loads of *.ewi. [This may help re: Repetitions etc., Introduction. An extended video introduction to the sounds and features of this incredible new virtual instrument. video from http://www.soundsonline.com/Hollywood-Strings]

Posted on Wed, Nov 23 2016 15:55
by Anne Christiaan
Joined on Fri, Mar 26 2010, Posts 12

I'm on the latest version of play, in the about section it said 5.0.0. But it was the latest version.

I'm susspecting a driver issue (GFX card) or maybe hardware because I've got no image through the displayport connection. When I use the HDMI cable it does work, but something seems wrong here. I've ordered a new cable to test the cable. We'll see how this goes.. 

Other than that it seems likely this isn't a vepro 6 / play problem. So thanks for the input/help!

Posted on Sat, Dec 03 2016 07:09
by Shad0wLandsUK
Joined on Wed, Oct 27 2010, Posts 25

Meant to reply to a quote, could you please delete :)

Thanks

Posted on Sat, Dec 03 2016 07:10
by Shad0wLandsUK
Joined on Wed, Oct 27 2010, Posts 25

Originally Posted by: pacman Go to Quoted Post

Hi Just tried Play5.0a build 19th September 2016 and all seems okay, here: ran Cream sequencer through it and loads of *.ewi. [This may help re: Repetitions etc., Introduction. An extended video introduction to the sounds and features of this incredible new virtual instrument. video from http://www.soundsonline.com/Hollywood-Strings]

I came across your post here and noticed you put about there being a 19th September build?

But I have checked soundsonline (as I have for the last 2 months hoping they would bring out an update )

Sadly, it seems that slow update cycles is the new EW.

Though I noticed the latest is 13th of September fc25368, and nothing newer.

Could you let me know whether you meant 13th or not?

Thanks

Posted on Wed, Dec 07 2016 22:25
by Anne Christiaan
Joined on Fri, Mar 26 2010, Posts 12

I've solved the problem, which was a pain btw, and for anyone who cares here's what I found; 

The problem was hardware related, Turned out the displayport cable had 20 pins connected, but this should be 19. The 20th pin was transmitting a few volts which sometimes disturbed my image. Midi was never a problem until I've changed the location of my pci-e soundcard from slot 5 to slot 4 in order to imporove m.2 ssd speeds. At this point the midi interface picked up the interference and thats when the hanging notes started to appear. 

So case closed! And thanks for your help!

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