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VE PRO 6 Crashing on Unloading Session
Last post Tue, Apr 25 2017 by audiokrat, 12 replies.
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Posted on Sat, Dec 10 2016 20:26
by ihultquist
Joined on Mon, Jan 11 2016, Los Angeles, CA, Posts 2

Hi all, 

 

I recently downlaoded the latest VE PRO build of 6.015567 (Dec 5th) & now every time I try to close a session VE PRO freezes & I have to force quit, causing the program to crash. I am experiencing this with both Cubase 8.5 & 9 as the host DAW. 

Anyone else experiencing this as well? 

 

- Ian

Posted on Sun, Dec 11 2016 13:07
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7270

Welcome Ian,

Sorry to hear about the problem you're facing. As a matter of fact I run into similar issues myself at the moment, but VSL software engineers couldn't find a pattern in it, up to now.

If you see that VE Pro writes crash dumps, please send them to - this would help to hunt down the culprit.

TIA and kind regards,

/Dietz - Vienna Symphonic Library
Posted on Sun, Dec 11 2016 13:08
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7270

Oh - and please include as many technical details as possible (CPU, RAM, OS, audio system, driver versions ... ).

Thanks!

/Dietz - Vienna Symphonic Library
Posted on Thu, Mar 30 2017 03:39
by Hans York
Joined on Mon, Mar 27 2017, Posts 1

I just purchased VEP Pro 6 and have a similar  issue with the program crashing while unloading the instances. It seems to be independent on the size or number of the instance. I am working on a Mac Book Pro 16GB Ram, OSX 10.11.6, 2.7 GHz Intel Core i7. Thank you in advance for any recommendation.

Hannsjoerg Scheid
Posted on Thu, Mar 30 2017 10:16
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11351

Hi Hans, 

Please send me the crash report: , we will look into it.

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Mar 30 2017 13:07
by 9u10m
Joined on Thu, Dec 04 2008, Posts 69

I'm experiencing this as well, which brings another question: why does VEP actually need to unload samples ? I'm almost finding it convenient when it crashes...

Call me a heretic, I'm sometimes tempted to force quit it when I'm in a hurry so I don't have to wait for 60ish GB to unload. Looks like all it takes is a project save beforehand?

Posted on Thu, Mar 30 2017 14:19
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11351

Hi, 

Unloading samples is the organized way to create space in RAM. 

You can also save and force-quit, but you have to live with being called a heretic 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Mar 30 2017 14:30
by 9u10m
Joined on Thu, Dec 04 2008, Posts 69

Thanks Paul.

So this is you confirming I'm not stressing my RAM/OS in any way if I force quit VEP? If so I'll be heretically saving minutes on a weekly basis, starting now ;)

Posted on Thu, Mar 30 2017 14:37
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11351

Hi,

It could possibly affect other programs, like eLicenser, best idea is to force quit it and the process "synsopos", then restart. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Mar 30 2017 14:39
by 9u10m
Joined on Thu, Dec 04 2008, Posts 69

Will do, cheers

Posted on Fri, Mar 31 2017 18:41
by troje.l_14971
Joined on Wed, Jul 13 2005, Posts 6

I have the same problem i win 10, Cubase and vep 6 crash when quiet the session and Pc freeze now and then
I tryed to reinstall  Cb9/8.5 an vep6 kontakt I have the latest ver of all the programs and I never had my system so
unstable. All started when I start to use Kontakt in my main daw for sample.
and I dont know any more where to look for the wrong element.
thought at first I found the problem but...no!

I have on Pc-slave connected to main daw Win 10
I7 6850, asus deluxe 2 mb/grapic card 1060 3Gb

CB9/kontakt 5.6.6/Vep 6 latest
I cant work with all this unstable setup!

/Url

Posted on Tue, Apr 25 2017 11:42
by audiokrat
Joined on Wed, Dec 12 2007, Posts 1

Same Problem on my Mac Pro 10.11.6 with Cubase 8.5 and latest VEP6. 

VEP6 crashes after having quit a Cubase session. But fortunately my Mac doesn't freeze. 

I have crash reports. Where can I send them?

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