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  • New Vienna Key - can't activate

    P
    P

    I am trying to install a VE PRO license in a new Vienna Key. I have three licenses and I am currently using only two. It seems that at some point I used 3 because when I try to install a licence in the new key it tells me it's been used. I have no idea where my third key might be if indeed I ever had one it's been so long. My other two licenses are working well. 

    How do I get my third key working? I can document all the original and upgrade activation codes.

    thanks !
  • PaulP
    VSL Team
    PaulP

    Hi!

    Please contact us directly under support@vsl.co.at, best with screenshots of your existing keys and licenses in the eLicenser Control Center, so we can check!

    Best,

    Paul

    Paul Kopf Product Manager VSL