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  4. [SOLVED]Huge MIR Pro Output format issue

  • [SOLVED]Huge MIR Pro Output format issue

    J
    J

    I don't know what's happening here with MIR now.

    I'm using MIR Pro plugin (last update) in Cubase 9 (master PC). VE Pro6 on slave PC. Stereo setup in Cubase.

    When opening any Cubase project with MIR Pro plugin involved, I get an error message about channel configuration. Nothing has changed in the master PC setup here, I just recently updated RME Madi to last version but I guess it has nothing to see with. After clicking ok on error message window, MIR crashes ("unhandled exception") with as many stacked error messages as the number of loaded instruments. I even once got a huge white noise on Cubase right channel @ full scale, making me jump on my monitoring mute button...

    I tried to launch MIR Pro as standalone. Opening a MIR project gives quite the same result (first error message) and it doesn't load anything then.  I tried to reinstall MIR or to go back to some older version with no success.

    Any idea ?

    Master PC: 2xXeon E5-2650-v2 / 32Go RAM / W7 Ultimate
    Slave PC: 2xXeon E5-2650 / 48Go RAM / W10 Pro

    Image

    Image
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi jajajam,

    Did you check that you have installed all the latest versions of our software (both MIR PRO and VE PRO)?

    You can send the crash dump files to support@vsl.co.at:
    C:\Users\YOURUSERNAME\AppData\Roaming\VSL\Vienna Ensemble Pro\crashdumps\app

    => This folder is a hidden system folder, make sure that you see it: Organize => Folder and Search Options => "View" Tab.

    Best to include such a Cubase project too. If it's over 5 MB, please send via wetransfer or similar services.

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • J
    J

    Hi Paul,

    Thank you for your quick reply. I just sent you the crash dump files, I'll have a look to send you some project. BTW I tried with projects from within one year, they all worked perfectly before.

    Last updates here, VEpro 6.0.16068 - MIR 5.4.15964
    I tried to go back to MIR 5.4.15859 with no changes.

    Best,
    Alain
  • J
    J

    I finally figured it out. Some weird things here and there but it seems to go back to norma nowl. Looks like I got some conflicts with some different VST2 VEpro dlls left in different folders. It worked with C8.5 so I went to some VST folders cleanup and C9 is ok now...

    Output format is gone, hopefully. I'm scanning old projects to be sure about...

    Best,
    Alain
  • PaulP
    VSL Team
    PaulP

    Hi Alain, 

    That's great, I was just about to look into it!

    Best, 
    Paul

    Paul Kopf Product Manager VSL