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Strings out of tune after VE update (Sibelius)
Last post Tue, Oct 10 2017 by andi, 7 replies.
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Posted on Fri, Oct 06 2017 16:05
by Stavrinski
Joined on Tue, May 09 2017, Posts 15

Hi

My piece starts with strings playing portamento for a few bars and was playing fine until I updated VE a few days ago. Since then all strings are out of tune. I have tried everything: deleting "portamento" text and writing "nat" to reset the patch, deleting the staffs after copying to new staffs, deleting and rewriting the bars without portamento, reloading the patches both on Sibelius and VE.... nothing works.

The only temporary solution I found is to manually tune every string section from my keyboard

Any other suggestions?

Stavrinski

(SE 1 bundle, Sibelius 8.5)

Tags: Sibelius
Posted on Fri, Oct 06 2017 18:39
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3255

Hello Stavrinski!

This is an unusual problem. I don't know how an update of the software could cause this. Please check the pitch fader in your Vienna Instruments and the pitch wheel of your connected MIDI devices. I would also check the score on pitch bend commands. In Sibelius they start with ~B.

What do you mean with that you manually tune every string section from your keyboard? What exactly did you do?

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Sat, Oct 07 2017 11:11
by gerard kruse
Joined on Sat, Apr 25 2009, Leiden, The Netherlands, Posts 101

Chiming in,

I had a similar problem with the Bass Tuba a month ago (Cubase 9 VE pro). Using a Cubase back up of the project made it go away.

In another recent post I have reported a strange erratic behaviour on the matrix tuning, which changed upon articulation changes without me having applied any changes. Setting the tunng for all matrices manually made it go away.

regards,

Gerard

Posted on Sat, Oct 07 2017 14:08
by Stavrinski
Joined on Tue, May 09 2017, Posts 15

Thanks for the promt answer Andi

The pitch fader for some of the strings on Vienna instruments is not at 0 position (middle of the bar) upon loading the piece. After manually correcting them they play on tune (is that what you mean by "setting the tuning for all matrices manually made it go away" Gerard?)

It is obvious that Sibelius sends a midi message to VE, but I can't find any  ~B commands in my score (when selecting view hidden objects)

I used the keyboard's pitch wheel to tune the strings sections

It is strange and it can be coincidental that this problem occurred after updating the software, but the fact is that I haven't messed with VE instrument pitch settings, and the problem persisted even when I re-wrote the parts on new tracks. It is not a very serious problem since it can be manually corrected, it is though annoying having to do this every time...

Best

Stavrinski

Posted on Mon, Oct 09 2017 08:41
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3255

Hello Stavrinski!

It's likely that the wrong settings come from the pitch wheel of your keyboard and not from the software update. I guess you have saved your playback configuration with the wrong pitch bend settings. Saving your Sibelius playback configuration with the corrected settings should solve your problem.

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Mon, Oct 09 2017 18:32
by Stavrinski
Joined on Tue, May 09 2017, Posts 15

Hi again Andi

Yes that solved the problem- many thanks 

One more question: how do I change the glissando range of an instrument? 

An 8ve gliss (F4-F5) on violins only play back as a maj. 2nd- violas and cellos can play it though!

Best 

Stavrinski

Posted on Tue, Oct 10 2017 07:24
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3255

Hello Stavrinski!

The pitch bend range cannot be set higher than 200 cent (2 semitones) and our Special Editions don't include any glissando articulations. We recorded glissandi for our Solo Strings I and Orchestral Strings I Full (only Violins) instrument collections though.
https://www.vsl.co.at/en/Solo_Strings_Bundle/Solo_Strings_I
https://www.vsl.co.at/en/Orchestral_Strings_Bundle/Orchestral_Strings_I

Best,
Andi

Andreas Olszewski
Vienna Symphonic Library
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