Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
VE Pro 6 Artifacts and distorted audio through Windows 10
Last post Wed, May 30 2018 by jesse.nemitz, 15 replies.
Options
Go to last post
Posted on Fri, Mar 23 2018 22:18
by Shad0wLandsUK
Joined on Wed, Oct 27 2010, Posts 25

Hi Guys,

Slave system:

I have VE Pro version 6.0.1.16778

WIndows 10 Pro x64 (1709 Update)

East West Composer Cloud Plus

Issue happens when trying to play my 1st Violins Sus KS patch from Hollywood Strings Diamond

Master system:

Mac Pro 2012 12-Core

Logic Pro X 10.4.1

 

The strangest part of all this is that when I setup a new instance with the same patch and instrument, plus I tried with a Piano patch from Goliath (which was fine)

This is only happening on ALL my existing Server Templates (which I have spent months configuring)

As you can ALSO see, The CPU usage is huge and I am not even playing back. This is only wtih the Plugin from Logic being conected to the Slave VE Pro Server 9running over a wired LAN conection using a static address direct to Mac Pro)

Please advise

Shad0wLandsUK attached the following image(s):
CPU_Huge_Load.PNG (48kb) downloaded 2 time(s).
Violins_Channels_VEP.PNG (40kb) downloaded 1 time(s).
CPU_Load_Disconnected_from_Server.PNG (47kb) downloaded 1 time(s).

You cannot view/download attachments. Try to login or register.
Posted on Sat, Mar 24 2018 17:33
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12889

Hi, 

I'm not sure if I understand the sentence below correctly, but I assume it means that this does NOT happen when you set up a new instance?

Originally Posted by: Shad0wLandsUK Go to Quoted Post
 

The strangest part of all this is that when I setup a new instance with the same patch and instrument, plus I tried with a Piano patch from Goliath (which was fine)

VE PRO is "only" the host in this case => What does EastWest say regarding such a CPU bump with PLAY?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Mar 25 2018 02:58
by jesse.nemitz
Joined on Sun, Jun 12 2011, Posts 27

DOWNGRADE to 6.0.15864

You can find it in the myVsl SOFTWARE ARCHIVE.

Something happened between the latest and this version that causes some weird distortions randomly. Noticed in Kontakt 5, and Spectrasonics... maybe more but fixed after downgrade.

Posted on Sun, Mar 25 2018 04:54
by Shad0wLandsUK
Joined on Wed, Oct 27 2010, Posts 25

Hi Paul in reference to what you quoted:

"The strangest part of all this is that when I setup a new instance with the same patch and instrument, plus I tried with a Piano patch from Goliath (which was fine)"

I had meant that I made a new template and added an instance to find the problem was gone, with a fresh setup. However now I have rebuilt my Strings Instance with Violins, VIolins II, Violas, Cellos and Basses in, I find the issue back.

I am not sure how it could be PLAY since I have had no issues until this week.

I updated PLAY to v6.0.2 about a month ago and it was working fine

Short of formatting both my systems, I have no idea what the solution could be

Hope someone can shed light on this

 

Thanks

Posted on Sun, Mar 25 2018 06:53
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12889

Hi,

Most of the time such problems are a mix of things. 

Would be interesting to know if rolling back to a previous version, like jesse.nemitz suggested, helps....

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Mar 25 2018 23:45
by jesse.nemitz
Joined on Sun, Jun 12 2011, Posts 27

Hi Paul,

Just letting you know both my studio and another composer friend of mine (who I provide tech support for) is having this weird glitching on certain kontakt blades, omnisphere patches switching that goes away by downgrading from the latest to the 15864.

I am a windows 7 x64 install and he is a win 10 x64 FYI. Happens with server hook into Cubase or Digital Performer (latest versions respectively) and also happens as a standlaone instance.

For anyone wondering, downgrading is EASY. You simply just execute the installer and it kindly replaces whatever version of the software you have (earlier or later) with the installation package are running. VERY EASY to flip back and forth versions to test.

Posted on Mon, Mar 26 2018 07:48
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12889

Hi, 

Thanks for the info, we are looking into it!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Mar 27 2018 08:46
by Shad0wLandsUK
Joined on Wed, Oct 27 2010, Posts 25

Yes thanks

 

This worked for me

Has presented another occassional issue though, but that is for another time :)

Regards

Posted on Tue, Mar 27 2018 14:58
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 1001

Hi all,

We have been unsuccessfully trying to reproduce the problems you were facing with VE Pro 6.0.16778 in both Win7 and Win10 with Play, Kontakt and Omnisphere - no issues whatsoever here...

But we will of course keep investigating what could be the cause for this, which has been introduced in an update after VE Pro 6.0.15864!

Best, Marnix

Posted on Tue, Mar 27 2018 17:50
by jesse.nemitz
Joined on Sun, Jun 12 2011, Posts 27

Thanks guys for the update. At least we know the fix is to stay with 15000 block for now. Glad you are back up and running Shad0wLandsUK.

Posted on Wed, Mar 28 2018 18:12
by jhv
Joined on Sat, Feb 06 2016, Posts 2

I've a similar problem, today for the very first time: Loading an instrument in Instruments Pro stand-alone works fine. But as soon as I load a project into Ensemble Pro, instruments sound distorted,  as if some kind of feedback loop is active: a short key press remains sounding, slowly fading out.
I re-installed VE Pro 6.0.16778 without success.

Win 10 / Intel 8 cores-16 threads, 32GB / Audient ID14 / Sibelius 8

Regards, Jan Herman Verpoorten

Posted on Sat, Mar 31 2018 10:26
by Shad0wLandsUK
Joined on Wed, Oct 27 2010, Posts 25

I wonder if is has somethig to do wtih a certain Windows 10 update?

Since my machine is running the absolute latest version of Windows 10 with Creators Updates and all

Just some thoughts

Christopher

Posted on Sat, Mar 31 2018 22:51
by jesse.nemitz
Joined on Sun, Jun 12 2011, Posts 27

I tend to believe this doesn't have anything to do with a certain windows 10 update. I am on windows 7 and experience the problem as well. Additionally, you can fix it by going to the 15864 update so it should prove that it wasn't the windows package that changed anything. Best of luck.

Posted on Mon, Apr 02 2018 19:21
by Shad0wLandsUK
Joined on Wed, Oct 27 2010, Posts 25

Ahh ok, Thanks for confirming it is happening on other builds of Windows also

I am back on 15864 for now, but have to be on a higher version for my High Sierra testing I am currently doing in perparation for moving to 10.13 on my Master System

Thanks,

Christopher

Posted on Wed, May 30 2018 10:56
by jesse.nemitz
Joined on Sun, Jun 12 2011, Posts 27

Hey, a few versions were updated since we had this issue, and I went ahead and tried updating to the LATEST version, a few past the one we had trouble with.

I believe, at least for me, Paul fixed whatever was causing these weird audio glitches. I haven't had any anomlous behavior and I am on the latest official build (6.0.17011).

You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.