Vienna Symphonic Library Forum
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  • Is there an issue with the cost calculator on the website?

    Hi - I am currently logged into the VSL website, and trying to calculate the cost of a new library.  The cost calculator seems to be in an infinite do-loop.  Are there any issues causing this.  If I don't log in, I can see the cost but it doesn't incorporate any adjustments based on the previous purchases.

    Any help is appreciated.  Thanks!


  • Hi circlingkailas, 

    Can you please make a few screenshots that show this behavior and send it to support@vsl.co.at?

    Thanks, 
    Paul


    Paul Kopf Product Manager VSL
  • maybe easier for you, circlingkailas: can you please tell us which collection(s) you had selected when this behaviour occured? i have just checked a series of collections you have visited yesterday, but have not been able to reproduce it ...

    we apologize for the inconvenience - hopefully this was just a temporary issue.


    and remember: only a CRAY can run an endless loop in just three seconds.
  • i just noticed your already have written to support - i have just revisited the saxophones without beeing able to reproduce the issue.

    again our apologies for the inconvenience - please revisit https://www.vsl.co.at/en/Saxophones


    and remember: only a CRAY can run an endless loop in just three seconds.