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Synchron Orchestral Strings in Synchron Player -- when?
Last post Wed, Jun 20 2018 by garylionelli, 90 replies.
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Posted on Tue, Jun 19 2018 14:19
by Sami Boman
Joined on Wed, Mar 23 2005, Jyväskylä, Finland, Posts 199
If I want to get rid of the old Synchron Strings data, how do I do that? Do I just delete it from my hard drive and erase the path from directory manager or is there something else I should take care of?
Posted on Tue, Jun 19 2018 15:32
by Simon Ravn
Joined on Tue, Dec 10 2002, Copenhagen, Denmark, Posts 351

I just downloaded the new 1st Violins - clocking in at 25.17 GB, but it won't install.

 

I get a "This package.info file is incomplete" when I try to install... humm...

- Simon Ravn
Posted on Tue, Jun 19 2018 16:35
by garylionelli
Joined on Wed, Jul 09 2003, Los Angeles, Posts 382

Same here, and installation is not allowed. See pic:

garylionelli attached the following image(s):
ScreenU0020ShotU00202018-06-19U0020atU00209.34.49U0020AM.png (26kb) downloaded 0 time(s).

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Pro Tools Ultimate, Avid MTRX, Mac Pro 3.5 Ghz 6-Core (2014) 64 GB RAM, Mac OS Mojave, Samsung T5 SSDs
Posted on Tue, Jun 19 2018 20:50
by jhonny.eriksson
Joined on Mon, Jun 21 2010, Sweden, Posts 66

Did you update the download manager? I got the same problem when I tried to download FX strings without updating. Worked like a charm once I did it. Too bad I had to download the library twice before I noticed ;)

Posted on Tue, Jun 19 2018 22:28
by garylionelli
Joined on Wed, Jul 09 2003, Los Angeles, Posts 382

I most definitely updated the Download Manager before downloading and trying to install. Not working.

Pro Tools Ultimate, Avid MTRX, Mac Pro 3.5 Ghz 6-Core (2014) 64 GB RAM, Mac OS Mojave, Samsung T5 SSDs
Posted on Wed, Jun 20 2018 04:57
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12190

Hi Gary, 

eLicenser up to date as well?

If yes, please post a pic that shows the version of the Download Manager with this error message as well, or send a mail directly to

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jun 20 2018 11:58
by mikeheels
Joined on Thu, May 21 2015, Posts 35

Hi,

I'm trying Synchron Player for the first time now.

 

I'm a Reaper user, and loaded the VST3 version of it...every time I change a parameter or a setting the fx window closes itself and I have to reopen it every time. Can you confirm this behaviour?

 

Thanks

-m



Mac Pro 2013 6-core 64 GB Ram
OSX 10.15.6
Motu M4
Posted on Wed, Jun 20 2018 12:07
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 987

Hi Mike,

Yes, I must confirm this issue with the edit drop down menus when using the Synchron Player in Reaper and I have already notified our developers of it.

Best, Marnix

Posted on Wed, Jun 20 2018 12:55
by mikeheels
Joined on Thu, May 21 2015, Posts 35

Originally Posted by: marnix Go to Quoted Post

Hi Mike,

Yes, I must confirm this issue with the edit drop down menus when using the Synchron Player in Reaper and I have already notified our developers of it.

Best, Marnix

 

Thank you very much Marnix

Hope it will get fixed soon.

 

All the best

-Mike



Mac Pro 2013 6-core 64 GB Ram
OSX 10.15.6
Motu M4
Posted on Wed, Jun 20 2018 15:42
by garylionelli
Joined on Wed, Jul 09 2003, Los Angeles, Posts 382

Paul, I figured it out. Although I had download and installed the new Download Manager, the old one was still hiding in my Vienna Instruments Pro folder. As soon as I replaced it with the new one, everything worked. Thanks so much!

Pro Tools Ultimate, Avid MTRX, Mac Pro 3.5 Ghz 6-Core (2014) 64 GB RAM, Mac OS Mojave, Samsung T5 SSDs
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