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Nuendo Crashing upon scanning Synchron Piano
Last post Wed, May 30 2018 by JBacal, 12 replies.
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Posted on Mon, May 28 2018 17:37
by nigeynige_9932
Joined on Tue, Nov 23 2004, Posts 2

For some reason, My Nuendo 7 and 8 both quit whilst loading up. Any ideas if there is an issue with Nuendo 7 and Sierra? Any help would help me actually get to play the CFX.

Posted on Mon, May 28 2018 18:11
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12393

Hi, 

Shouldn't be any troubles. 

Please send the crash-report to , we will take a look!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, May 29 2018 09:45
by nigeynige_9932
Joined on Tue, Nov 23 2004, Posts 2

Thanks Paul. I think since Nuendo 7 & 8 have issues in Seirra and High Sierra, it could be a number of things. THanks for the help and I look forward to getting it working

Posted on Tue, May 29 2018 13:22
by Sovereign
Joined on Sun, Nov 05 2017, Posts 19

Same problem here, but using Logic Pro X. The plugin will work a while when you put it into a project, but then suddenly for no good reason it will crash Logic. Logic will then refuse to load the project because it crashes everytime loading the Synchron plugin. 

The only way to get back into your project is to remove the dongle which prevents the Synchron plugin from loading, remove the offending track and add it back again. VERY annoying.

Posted on Tue, May 29 2018 13:34
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12393

Hi, 

Thanks  for reporting!

Please send the crash reports to , with a quick link to this thread. 

@Sovereign: In this case, please send the first crash and the second crash, in case those are different. 

 

The more information we have (OS, specs, used software versions), the faster we can reproduce the problem. 

Reproduction steps are always appreciated!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, May 29 2018 17:25
by FabioA
Joined on Fri, Jan 13 2012, Posts 89

I'm also experiencing some crash on Cubase 6.5, apparetely when I open more istances of Synchron Player and adding automations (I could be completely wrong). But I don't know why Cubase is not creating crashdumps from that.. 

Posted on Tue, May 29 2018 17:48
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12393

Hi Fabio, 

Which OS is that? Would you like to send me such a song? , I'll check it out. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, May 29 2018 21:45
by JBacal
Joined on Sat, Mar 27 2004, Posts 1206

Hi Paul,

I created a large project in Cubase 9.5 on Windows 10.  After adding instance of Synchron Yamaha piano, the project crashes when trying to load.  

I sent 3 crash dump reports.

Best wishes,

Jay

Posted on Wed, May 30 2018 01:16
by William
Joined on Sun, Nov 24 2002, USA, Posts 5561

Jay,

I attempted to write you but your inbox is full. Maybe you want it that way...  no problem, I understand. 

Best,

William Kersten

www.williamkersten.com

Posted on Wed, May 30 2018 02:03
by Acclarion
Joined on Sat, Aug 15 2015, Canada, Eh!, Posts 525
Mine's empty...I guess I don't have legions of adoring fans 😥

Sorry to derail! But my brain is fried from too much composing the past two days and I'd much rather have fun on the forums than continue working.

www.DavidCarovillano.com - NEW SITE!
www.acclarion.ca - concert accordion & clarinet duo
Posted on Wed, May 30 2018 03:12
by JBacal
Joined on Sat, Mar 27 2004, Posts 1206

Hi William,

I had no idea that an in-box could be full. I just painstakingly deleted all my messages going back more than 10 years. Thanks for the heads-up.

—Jay

Posted on Wed, May 30 2018 19:20
by JBacal
Joined on Sat, Mar 27 2004, Posts 1206

Now Cubase 9.5 on Windows 10 is crashing everytime I try to export an mp3 of a project with Synchron Piano.

Need advice.

Thanks,

Jay

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