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  3. Synchron Series
  4. Nuendo Crashing upon scanning Synchron Piano

  • Nuendo Crashing upon scanning Synchron Piano

    N
    N

    For some reason, My Nuendo 7 and 8 both quit whilst loading up. Any ideas if there is an issue with Nuendo 7 and Sierra? Any help would help me actually get to play the CFX.
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Shouldn't be any troubles. 

    Please send the crash-report to support@vsl.co.at, we will take a look!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • N
    N

    Thanks Paul. I think since Nuendo 7 & 8 have issues in Seirra and High Sierra, it could be a number of things. THanks for the help and I look forward to getting it working
  • S
    S

    Same problem here, but using Logic Pro X. The plugin will work a while when you put it into a project, but then suddenly for no good reason it will crash Logic. Logic will then refuse to load the project because it crashes everytime loading the Synchron plugin. 

    The only way to get back into your project is to remove the dongle which prevents the Synchron plugin from loading, remove the offending track and add it back again. VERY annoying.
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Thanks  for reporting!

    Please send the crash reports to support@vsl.co.at, with a quick link to this thread. 

    @Sovereign: In this case, please send the first crash and the second crash, in case those are different. 

     

    The more information we have (OS, specs, used software versions), the faster we can reproduce the problem. 

    Reproduction steps are always appreciated!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • F
    F

    I'm also experiencing some crash on Cubase 6.5, apparetely when I open more istances of Synchron Player and adding automations (I could be completely wrong). But I don't know why Cubase is not creating crashdumps from that.. 
  • PaulP
    VSL Team
    PaulP

    Hi Fabio, 

    Which OS is that? Would you like to send me such a song? support@vsl.co.at, I'll check it out. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • JBacalJ
    JBacalJ

    Hi Paul,

    I created a large project in Cubase 9.5 on Windows 10.  After adding instance of Synchron Yamaha piano, the project crashes when trying to load.  

    I sent support@vsl.co.at 3 crash dump reports.

    Best wishes,

    Jay
  • W
    W
    last edited
    last edited

    Jay,

    I attempted to write you but your inbox is full. Maybe you want it that way... no problem, I understand.

    Best,

    William Kersten

    www.williamkersten.com
  • AcclarionA
    AcclarionA
    Mine's empty...I guess I don't have legions of adoring fans 😥 Sorry to derail! But my brain is fried from too much composing the past two days and I'd much rather have fun on the forums than continue working.
  • JBacalJ
    JBacalJ

    Hi William,

    I had no idea that an in-box could be full. I just painstakingly deleted all my messages going back more than 10 years. Thanks for the heads-up.

    —Jay
  • JBacalJ
    JBacalJ

    Now Cubase 9.5 on Windows 10 is crashing everytime I try to export an mp3 of a project with Synchron Piano.

    Need advice.

    Thanks,

    Jay