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  • Sibelius Soundsets Install Fails in OS High Sierra

    I just purchased Special Edition volume 1 to use with Sibelius.  When I try to install VSL Sibelius Soundsets I get the following message at the end of the install process: "The installation failed.  The installer encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance."

    I am running MacOS High Sierra 10.13.5.

    Thanks for any help you can give me!

    KatieP


  • Hello KatieP!

    Please make sure that Sibelius and the "Vienna Instruments & Vienna Ensemble" software are installed, before running the VSL Soundset Installer.

    Does that help?

    Best regards,
    Andi


    Vienna Symphonic Library
  • I will try that.  Thank you so much!

    KatieP


  • last edited
    last edited

    That worked perfectly.  Thank you!

    @andi said:

    Hello KatieP!

    Please make sure that Sibelius and the "Vienna Instruments & Vienna Ensemble" software are installed, before running the VSL Soundset Installer.

    Does that help?

    Best regards,
    Andi


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