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Problem with Directory Manager and moving libraries
Last post Wed, Jul 29 2020 by Paul, 9 replies.
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Posted on Mon, Sep 24 2018 11:28
by Hunterhh
Joined on Wed, Feb 17 2016, Posts 1

I moved my libraries to a new disk and I updated their location in the directory manager, but when I open vienna instruments pro (as a plugin in Logic and as standalone) it still can't detect them.  I updated all software to make sure I have the newest version of everything and tried on multiple computers.  Seems like it should work - I can see that the directory manager recognizes the location of the libraries.   Please help thanks

Hunter Hunt-Hendrix
Posted on Mon, Sep 24 2018 11:31
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12121

Hi Hunter, 

Try this: Please open the Directory Manager (find it in "Applications" (OS X) or "All Programs" (Win) => then "Vienna Instruments").
Remove all folders - then add all sample content again by drag and drop from your Finder/Explorer.
More information about how the Directory Manager works can be found in thehttps://www.vsl.co.at/en...oduct_Overview/Software#!Video_Demos"> video "How to use the Directory Manager". 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Oct 24 2018 06:42
by Ken Elias
Joined on Sat, Oct 14 2006, Three Rivers, CA, Posts 25

Hi Paul:

I'm having the very same problem, and deleting the folders and re-adding them with drag-and-drop didn't change anything.  I just updated all the software, the download manager, the library installer, the original VI and VE programs (although I also have the VI PRO). 

I reviewed the instructions for the library installer and tried to install one of my libraries, the SE-Strings+. No matter what I do, it doesn't show up in VI or VI-PRO.

Any thoughts?

Thanks!

Ken Elias

Posted on Wed, Oct 24 2018 07:20
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12121

Hi Ken, 

Please send screenshots to , of the following: 

- Directory Manager

- Sample location in Finder/Explorer

- VI Preset Browser

- VI Matrix Browser

- eLicenser Control Center showing the licenses

Thanks,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Jul 20 2020 04:53
by seanmccoy
Joined on Sat, Feb 28 2004, Central Point, OR, Posts 91

Hey, all. I'm just finishing up setting up a new Mac, and having the same problem. Neither VIP or Synchron Player sees any of my libraries, whether standalone or in Logic. eLicenses are up to date, everything is properly installed and I've dragged the library locations into the Directory Manager more than once. Did you ever figure out a solution to this?

Sean McCoy
Oregon Sound Recording
Posted on Mon, Jul 20 2020 21:22
by seanmccoy
Joined on Sat, Feb 28 2004, Central Point, OR, Posts 91

Okay, it's just not working, and I'm giving up and re-downloading everything. Ugh. This begs another question, though. Can my older VI SE libraries and my Synchro-nized versions of the same share the same sample set, or do I need to download and install both? I'm using the Synchron versions exclusively now, of course, but I have a lot of old projects that use VIP, so I'll need to make sure those are still viable. 

Sean McCoy
Oregon Sound Recording
Posted on Thu, Jul 23 2020 02:09
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12121

Hi Sean, 

I overlooked your thread, sorry about that. Re-downloading will work, but you can also contact us directly with specific questions via

VI Collections and SYNCHRON-ized collections work with individual and independent databases. 

2 link from our FAQs: 

Synchron Player Sample Management
VI Player Sample Management

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Jul 23 2020 23:23
by seanmccoy
Joined on Sat, Feb 28 2004, Central Point, OR, Posts 91

Thanks, Paul. I got an email from Andreas with that information. I completely missed that the Synchron libraries had a different library management system. The Directory Manager did work for my VI libraries, but by the time I got the info on the Synchron libraries, I had already re-downloaded everything. All is working properly now. 

Oh, and I'm assuming the SE Editions do need separate libraries for the two versions, correct? 

Sean McCoy
Oregon Sound Recording
Posted on Wed, Jul 29 2020 00:43
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12121

Hi Sean, 

Thanks for the update. 

Yes, VI Special Editions and SY-ized Special Editions come with independent databases (and licenses, btw). 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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