Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
VEpro crashing Cubase 9.5
Last post Sun, May 05 2019 by EmBee1972, 8 replies.
Options
Go to last post
Posted on Thu, Oct 04 2018 20:10
by fritzflotow
Joined on Mon, Apr 23 2007, Posts 330

I run the latest version of both Cubase 9.5 and VEpro. Cubase and VEpro both run on a Mac pro 5.1 plus VEpro on two PC-slaves. I recently switched to 9.5 and was using 8.5 until now. Everything runs as fine, as it used to, but since using 9.5, I get a crash of Cubase, when I load the VEpro server projects befor the Cubase project. When I load Cubase first and then manually connect all instanced ... no problem! Everything runs smooth. What could be the reason for that?

Posted on Fri, Oct 05 2018 10:20
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13527

Hi fritzflotow, 

Please send your crash report to , so we can take a look. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Oct 06 2018 15:40
by fritzflotow
Joined on Mon, Apr 23 2007, Posts 330

Thanks Paul! I am afraid, I cannot do that, as it is a hang, not a crash. Cubase simply won't go past setting up some mixer settings and then nothing happens and I have to force-quit Mac OS (High Sierra). I could narrow it down now to only one problematic slave PC with a loaded server project. At least Cubase did load fine now, with this one project not loaded.

I can live with this for the time being, but I would like to investigate what seems to be the problem. is there any way I could narrow it down more to find it? Or any other way then a crash report to help you find the reason? 

Posted on Sun, Oct 07 2018 11:46
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13527

Hi, 

Do the following: Highlight Cubase in the Activity Monitor, the click the small "i" in the upper left corner. Then click "Sample" in the following window. Save that sample and send it to us. 
Maybe we can find out more. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, May 05 2019 13:14
by EmBee1972
Joined on Sat, Jan 17 2015, Posts 27

I've updated to VE Pro 7 this week and now Cubase 9.5.50 freezes on start-up when VE Pro 7 server is open. The error is said to be with the eLicenser, but all of this worked flawless until I started working with VE PRO 7. Is there a solution for this?

Posted on Sun, May 05 2019 13:16
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13527

Hi EmBee1972,

Did you install the latest eLCC Software, restart the computer and try to connect your key to a different port yet?

Best,
Paul 

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, May 05 2019 13:18
by EmBee1972
Joined on Sat, Jan 17 2015, Posts 27

Well, It appears I missed an update on the eLicenser and now it does work well. My apologies for the previous post which was unnecassary.

Posted on Sun, May 05 2019 13:19
by EmBee1972
Joined on Sat, Jan 17 2015, Posts 27

Originally Posted by: Paul Go to Quoted Post

Hi EmBee1972,

Did you install the latest eLCC Software, restart the computer and try to connect your key to a different port yet?

Best,
Paul 

 

Yes, just did this and now it works again. My apologies, thanks for your swift reply.

You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.