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Average rate of dropouts when using VE Pro over network?
Last post Fri, Oct 25 2019 by brunom, 5 replies.
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Posted on Thu, Nov 29 2018 04:33
by rgames
Joined on Wed, Oct 13 2004, Posts 179

I've been running VE Pro over the network for years and it used to run just fine all day with no dropouts.  But over the past year or two I've noticed that my dropout rate is now something like 20 per hour.  By "dropout" I mean a click or pop or crackle in the audio that causes an ASIO spike in Cubase.  The frequency varies of course but it's definitely worse now than it was five years ago.

Of course my hardware and software have changed and I've just dealt with it but I decided to see if I can get back to the zero-dropout setup I had five years ago.  I'm running the latest versions of VE Pro and the behavior is the same in both Cubase 9.0.40 and 10.0.  I have a master and 2-3 slaves (depending on the project).  The spikes are not affected by buffer sizes on the sound card or VE Pro.

The problem is definitely related to VE Pro because I can disconnet all VE Pro instances and the project will sit there for hours with no spikes.  So it's clearly not a problem with the master machine.  But as soon as I connect a VE Pro instance over the network I start to get spikes on the ASIO meter at the rate mentioned above.  They're not constant but they are annoying when they appear every few minutes.  And they didn't use to occur so it seems I should be able to do something to make them go away.

Here's what I've tried:

- Put all machines on a dedicated network with a dedicated switch and no internet connection (my old setup that had no problems used a router that handled all internet traffic including WiFi)

- Used on-board Intel and dedicated Intel gigabit network adapters

- Disabled power saving features on the network cards

- Disabled interrupt moderation on the network cards

- Set interrupt moderation rate to off on the network cards

None of these changes has any effect.  The droput rate is the same.

So here's my question: is anyone getting zero dropouts with a 2-3 machine setup that uses VE Pro over Ethernet?  Maybe that's just too much to ask these days - I don't know.

If not, what else might I try to get back to zero dropouts?

Thanks in advance,

rgames

Richard G. Ames
Composer - Arranger - Producer
www.rgamesmusic.com
Posted on Fri, Nov 30 2018 22:02
by patmaddox
Joined on Tue, Jun 05 2018, Posts 55

I use VEP on a single machine, so I'm not in your situation.

But, I get crackles whenever my WIFI is on. Disabling WIFI clears it up for me.

Posted on Sat, Dec 01 2018 14:42
by rgames
Joined on Wed, Oct 13 2004, Posts 179

Originally Posted by: patmaddox Go to Quoted Post

I use VEP on a single machine, so I'm not in your situation.

But, I get crackles whenever my WIFI is on. Disabling WIFI clears it up for me.

Yes - good point.  WiFi can be a cause of such problems.  I should have mentioned that mine is disabled so it's not the problem for me.  But thanks for the reply!

Anyone else have any ideas?

Thanks,

rgames

Richard G. Ames
Composer - Arranger - Producer
www.rgamesmusic.com
Posted on Mon, Dec 10 2018 15:02
by rgames
Joined on Wed, Oct 13 2004, Posts 179

Friendly bump!

Anyone have current recommendations for network hardware to get < 10 ms total latency on 2-3 machines using Ethernet?

As mentioned in the first post I've tried both onboard Intel and separate Intel CT Desktop cards (https://www.amazon.com/Intel-EXPI9301CT-Gigabit-Desktop-Adapter/dp/B001CXWWBE) and I just can't get low latency like I had a while back.  I've also tried three different gigabit switches (Netgear, Linksys and Cisco).

Thanks,

rgames

Richard G. Ames
Composer - Arranger - Producer
www.rgamesmusic.com
Posted on Fri, Oct 25 2019 21:18
by brunom
Joined on Thu, Jan 03 2013, Posts 19

Hi 

 

I have a lot of dropout.

 

Did u manage to clean your setup?

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