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  4. VEP 6 crash at launch when scanning plug ins.

  • VEP 6 crash at launch when scanning plug ins.

    P
    P
    last edited
    last edited

    I'm having a new issue is VEP 6 only since the last update. The two machines I have VEP 6 on crash on startup consistentely when scanning plug ins. I'm not sure how to best troubleshoot this. This hadn't happened previoously. I'm pasting the crash log here as this seems to be the way to get tech support.

    VEPU00206U0020crashU0020PaulU0020Kavicky.txt-1696337879678-qo2hk.txt
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    HI Paul,

    Thanks for posting.

    The best way to get support for specific questions/bugs/troubles is to contacts support@vsl.co.at, the forum is more of a user forum.

    What happens if your roll back to the previous VE PRO version? Does the scan work again?

    I have created a support case for this report already, and will keep you up to date.

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Quick update from our developers: Looks like Arturia Analog Lab 3 is crashing....

    Best, 

    Paul

    Paul Kopf Product Manager VSL
  • P
    P

    Thanks for that. Arturia had a recent update to their products which might be why this is new behavior.