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VEP 6 crash at launch when scanning plug ins.
Last post Sat, Dec 08 2018 by Paul Kavicky, 4 replies.
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Posted on Wed, Dec 05 2018 23:19
by Paul Kavicky
Joined on Sun, Apr 02 2017, Posts 2

I'm having a new issue is VEP 6 only since the last update. The two machines I have VEP 6 on crash on startup consistentely when scanning plug ins. I'm not sure how to best troubleshoot this. This hadn't happened previoously. I'm pasting the crash log here as this seems to be the way to get tech support. 

File Attachment(s):
VEPU00206U0020crashU0020PaulU0020Kavicky.txt (115kb) downloaded 3 time(s).

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Posted on Wed, Dec 05 2018 23:43
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 10381

HI Paul, 

Thanks for posting. 

The best way to get support for specific questions/bugs/troubles is to contacts , the forum is more of a user forum.

What happens if your roll back to the previous VE PRO version? Does the scan work again?

I have created a support case for this report already, and will keep you up to date. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Dec 06 2018 14:11
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 10381

Hi, 

Quick update from our developers: Looks like Arturia Analog Lab 3 is crashing....

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Dec 08 2018 03:40
by Paul Kavicky
Joined on Sun, Apr 02 2017, Posts 2

Thanks for that. Arturia had a recent update to their products which might be why this is new behavior. 

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