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  • My vouchers aren't here

    M
    M

    Heya,

    I'm new to the entire VSL business. I bought 4 vouchers with PayPal but it seems like there was a problem. I used my secure browser from my antivirus (meaning it does the transaction not in the same browser) and now the vouchers don't appear wherever they are supposed to appear. 

    I'm kind of unnerved given the fact that I just spent 300 euros but didn't get anything.  

    Can someone help me or do I just have to wait until Monday? (which would be kind of a bummer because I wanted to get the VSL Steinway at the intro price). 

     

    Greetings,

    Mango
  • michiM
    VSL Team
    michiM
    Hello Mango, Thank you for your interest in our Steinway D! Your order of the vouchers failed, we haven't charged anything. Please contact us under sales@vsl.co.at, so we could process your order in our back office. Kind regards, Michael Hula VSL Suport
  • M
    M

    Hi Michi,

    thank you for the fast reply. 

    I will write you an E - Mail.

     

    Greetings,

    Mango