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My vouchers aren't here
Last post Sun, Jan 06 2019 by MangoD, 3 replies.
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Posted on Sun, Jan 06 2019 01:25
by MangoD
Joined on Sat, Jan 05 2019, München, Posts 4

Heya,

I'm new to the entire VSL business. I bought 4 vouchers with PayPal but it seems like there was a problem. I used my secure browser from my antivirus (meaning it does the transaction not in the same browser) and now the vouchers don't appear wherever they are supposed to appear. 

I'm kind of unnerved given the fact that I just spent 300 euros but didn't get anything.  

Can someone help me or do I just have to wait until Monday? (which would be kind of a bummer because I wanted to get the VSL Steinway at the intro price). 

 

Greetings,

Mango

Posted on Sun, Jan 06 2019 06:19
by michi
Joined on Sun, Dec 22 2002, vienna, Posts 492
Hello Mango,

Thank you for your interest in our Steinway D!

Your order of the vouchers failed, we haven't charged anything. Please contact us under , so we could process your order in our back office.

Kind regards, Michael Hula

VSL Suport
Posted on Sun, Jan 06 2019 12:06
by MangoD
Joined on Sat, Jan 05 2019, München, Posts 4

Hi Michi,

thank you for the fast reply. 

I will write you an E - Mail.

 

Greetings,

Mango

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