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Posted on Mon, Jan 07 2019 23:10
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 89

I'm getting this very nasty problem only very occasionally, but a real problem it nevertheless is.

I'm automating VE Pro disabled tracks from Cubase.  AFAIK, this is only happening on Kontakt instances where there are also additional Kontakt outputs.  I disable / enable the whole channel with Kontakt inserted.  When it happens, its a full deflection e to e electronic howl round.  Pretty terrifying.  I'm not 100% sure, but there's often a VE Pro crash afterwards, perhaps after another 5 or 6 operations.

There's no conistency - the next time I try it, its all normal.  It's not specific to any one particular instance.

Win 10 Pro 64 bit, 6.0.17226.  Kontakt 5.8.2 / Kontakt Player 6.0.1.

Win 10 Pro 64 bit, i7 7820X, RME Babyface, 64gb RAM, Cubase Pro 2, PT Ultimate 2022, VE Pro 7
Posted on Tue, Jan 08 2019 08:02
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13811

Hi noiseboyuk, 

Sounds like this has something to do with Kontakt routing. 

Please send the crash report to , best with a description of the steps you took before, and ideally with a download link to the corresponding Cubase track. 

Always hard to track down a non-reproducible crash, unfortunately. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jan 09 2019 20:51
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 89

Thanks Paul, I'll do that tomorrow.

Win 10 Pro 64 bit, i7 7820X, RME Babyface, 64gb RAM, Cubase Pro 2, PT Ultimate 2022, VE Pro 7
Posted on Tue, Jan 22 2019 16:00
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 89

Good news - just heard back from support that they've found the bug and fixed it.  Fix should be included in the next build of VE Pro.

Many thanks to all, terrific service.

Win 10 Pro 64 bit, i7 7820X, RME Babyface, 64gb RAM, Cubase Pro 2, PT Ultimate 2022, VE Pro 7
Posted on Mon, Feb 11 2019 21:50
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 89

It's great you folks have fixed it, would be delighted if you could now relase it as an update.  I am getting this more frequently at the moment.  Any rough ETA on the next version?

Win 10 Pro 64 bit, i7 7820X, RME Babyface, 64gb RAM, Cubase Pro 2, PT Ultimate 2022, VE Pro 7
Posted on Tue, Feb 12 2019 07:29
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13811

Hi noiseboyuk, 

Please get in touch with our support team at

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Feb 14 2019 18:27
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 89

Originally Posted by: Paul Go to Quoted Post

Hi noiseboyuk, 

Please get in touch with our support team at

Best, 
Paul

Have done so Paul, but no reply.

Win 10 Pro 64 bit, i7 7820X, RME Babyface, 64gb RAM, Cubase Pro 2, PT Ultimate 2022, VE Pro 7
Posted on Thu, Feb 14 2019 21:48
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 89

Ooop, they just replied - thank you!

Win 10 Pro 64 bit, i7 7820X, RME Babyface, 64gb RAM, Cubase Pro 2, PT Ultimate 2022, VE Pro 7
Posted on Tue, Feb 19 2019 09:18
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 89

Just to say - support kindly linked me the latest internal build with the feature supposedly fixed, but sadly it has not resolved the problem.  

Win 10 Pro 64 bit, i7 7820X, RME Babyface, 64gb RAM, Cubase Pro 2, PT Ultimate 2022, VE Pro 7
Posted on Thu, Oct 24 2019 22:03
by Shamk
Joined on Fri, Oct 19 2018, Posts 11

Originally Posted by: noiseboyuk Go to Quoted Post

I'm getting this very nasty problem only very occasionally, but a real problem it nevertheless is.

I'm automating VE Pro disabled tracks from Cubase. (...) I'm not 100% sure, but there's often a VE Pro crash afterwards, perhaps after another 5 or 6 operations.

 

I also tried the automating VE Pro disable instance parameter .. it crash VSL server and my cubase ...

Posted on Mon, Oct 28 2019 09:17
by Shamk
Joined on Fri, Oct 19 2018, Posts 11

RESOLVED

It seems it's some pluging that make VSL Crash on disable function.

In my case Falcon before last update. But it's stil the case with Xfer Serum ...

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