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  • Full deflection howl round on disabling / enabling VE Pro instruments

    I'm getting this very nasty problem only very occasionally, but a real problem it nevertheless is.

    I'm automating VE Pro disabled tracks from Cubase.  AFAIK, this is only happening on Kontakt instances where there are also additional Kontakt outputs.  I disable / enable the whole channel with Kontakt inserted.  When it happens, its a full deflection e to e electronic howl round.  Pretty terrifying.  I'm not 100% sure, but there's often a VE Pro crash afterwards, perhaps after another 5 or 6 operations.

    There's no conistency - the next time I try it, its all normal.  It's not specific to any one particular instance.

    Win 10 Pro 64 bit, 6.0.17226.  Kontakt 5.8.2 / Kontakt Player 6.0.1.


  • Hi noiseboyuk, 

    Sounds like this has something to do with Kontakt routing. 

    Please send the crash report to support@vsl.co.at, best with a description of the steps you took before, and ideally with a download link to the corresponding Cubase track. 

    Always hard to track down a non-reproducible crash, unfortunately. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul, I'll do that tomorrow.


  • Good news - just heard back from support that they've found the bug and fixed it.  Fix should be included in the next build of VE Pro.

    Many thanks to all, terrific service.


  • It's great you folks have fixed it, would be delighted if you could now relase it as an update.  I am getting this more frequently at the moment.  Any rough ETA on the next version?


  • Hi noiseboyuk, 

    Please get in touch with our support team at support@vsl.co.at

    Best, 
    Paul


    Paul Kopf Product Manager VSL
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    last edited

    @Paul said:

    Hi noiseboyuk, 

    Please get in touch with our support team at support@vsl.co.at

    Best, 
    Paul

    Have done so Paul, but no reply.


  • Ooop, they just replied - thank you!


  • Just to say - support kindly linked me the latest internal build with the feature supposedly fixed, but sadly it has not resolved the problem.  


  • last edited
    last edited

    @noiseboyuk said:

    I'm getting this very nasty problem only very occasionally, but a real problem it nevertheless is.

    I'm automating VE Pro disabled tracks from Cubase. (...) I'm not 100% sure, but there's often a VE Pro crash afterwards, perhaps after another 5 or 6 operations.

     

    I also tried the automating VE Pro disable instance parameter .. it crash VSL server and my cubase ... 😔


  • RESOLVED

    It seems it's some pluging that make VSL Crash on disable function.

    In my case Falcon before last update. But it's stil the case with Xfer Serum ...