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Posted on Mon, Jan 07 2019 23:10
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 80

I'm getting this very nasty problem only very occasionally, but a real problem it nevertheless is.

I'm automating VE Pro disabled tracks from Cubase.  AFAIK, this is only happening on Kontakt instances where there are also additional Kontakt outputs.  I disable / enable the whole channel with Kontakt inserted.  When it happens, its a full deflection e to e electronic howl round.  Pretty terrifying.  I'm not 100% sure, but there's often a VE Pro crash afterwards, perhaps after another 5 or 6 operations.

There's no conistency - the next time I try it, its all normal.  It's not specific to any one particular instance.

Win 10 Pro 64 bit, 6.0.17226.  Kontakt 5.8.2 / Kontakt Player 6.0.1.

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Tue, Jan 08 2019 08:02
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11034

Hi noiseboyuk, 

Sounds like this has something to do with Kontakt routing. 

Please send the crash report to , best with a description of the steps you took before, and ideally with a download link to the corresponding Cubase track. 

Always hard to track down a non-reproducible crash, unfortunately. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jan 09 2019 20:51
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 80

Thanks Paul, I'll do that tomorrow.

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Tue, Jan 22 2019 16:00
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 80

Good news - just heard back from support that they've found the bug and fixed it.  Fix should be included in the next build of VE Pro.

Many thanks to all, terrific service.

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Mon, Feb 11 2019 21:50
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 80

It's great you folks have fixed it, would be delighted if you could now relase it as an update.  I am getting this more frequently at the moment.  Any rough ETA on the next version?

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Tue, Feb 12 2019 07:29
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11034

Hi noiseboyuk, 

Please get in touch with our support team at

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Feb 14 2019 18:27
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 80

Originally Posted by: Paul Go to Quoted Post

Hi noiseboyuk, 

Please get in touch with our support team at

Best, 
Paul

Have done so Paul, but no reply.

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Thu, Feb 14 2019 21:48
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 80

Ooop, they just replied - thank you!

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Tue, Feb 19 2019 09:18
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 80

Just to say - support kindly linked me the latest internal build with the feature supposedly fixed, but sadly it has not resolved the problem.  

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
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