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Synchron Player (VST3) Cubase 10 PRO crash
Last post Fri, Nov 29 2019 by Paul, 27 replies.
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Posted on Mon, Oct 14 2019 19:52
by T-Berius
Joined on Mon, Sep 30 2019, Posts 1

Hi all, 

I am facing the same problem. Cubase Pro 10.0.40 crashes immediately as soon as I play a note on Synchron Player (Windows, VST2 or VST3, build 1.1.1709, running BBO). It happens on my laptop as well as on the PC. Both with WIn7 Pro. 

Using BBO with standalone Synchron Player works perfectly (and sounds just great!).

Is there any solution? Thanks for any hint!

Best regards

Posted on Mon, Oct 14 2019 22:30
by GP1
Joined on Mon, Feb 18 2019, Posts 23

and it is still happening to me, with the latest version of Syncrhon, and Cubase as of 10/14/19  

For now, I am forced to use Synchron withing Ensemble player.

GP1
Posted on Tue, Oct 15 2019 05:45
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13300

Hi, 

Thanks for reporting. It would be great to get the crash dump or mini dump files, as requested by Johannes Kirsch... 

Quick note: Please add the actual version numbers you are using. It is very common that you THINK you have the latest versions installed, when actually you don't. We know from experience :-)

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Nov 28 2019 07:29
by Superduke
Joined on Tue, Jan 12 2016, Posts 2

Hello ! Got the same problem under Mac OS. Smart Orchestra in Synchron Player, latest version. Stand alone ok, but when in DAW, Cubase 10.5 it crashes when playing the master keyboard. Mac Book Pro i7, 16GB Ram SSD 2017. 

Posted on Thu, Nov 28 2019 07:32
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13300

Hi Superduke, 

Did you send your crash report to already?

Thanks, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Nov 29 2019 06:18
by Superduke
Joined on Tue, Jan 12 2016, Posts 2

Hy Paul ! We had a chat yesterday afternoon. The guy with the small 13 Mac Book Pro... :-) The Problem was not OSX, to solve the problem i just increased the sample Rate of the UAD Apollo to 2048 in Audio Preferences under Cubase. Now the Synchron Player works fine under Cubase 10.5. No Problems ! Thank You !! Greetings Mario

Posted on Fri, Nov 29 2019 07:47
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13300

Hi Mario, 

Great. thanks for the Update. 

2048 is a pretty high buffer, but you could work with less mics in the writing process and activate more mics on mix-down. That's one of the reasons why we included the Room-Mix Channel. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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