[SOLVED] Epic orchestra not showing in Synchron Player

[belkina]

I have bought and paid for VEPro v. 7. Today I downloaded the only part of Epic Orchestra that I need: Synchron Percussion. But it does not show up in the Synchron Player. And I downloaded and installed the latest Synchron player today. Here is a screen pic. What you see here is only the Synchron libraries I already owned.

[Paul]

Hi Alan, 

Looks like the data is missing. Can you please add screenshots of the Preferences => Database and the corresponding data folder of Synchron Percussion (so I can see the *.vsynvolume files)?

Thanks, 
Paul

[belkina]

Thanks Paul, 

Here are the only two places any Synchron Perc shows up (as part of the Epic Orchestra). 

I also am including the database, as requested.

Best wishes,

Alan

[Paul]

Hi Alan, 

Hm, looks like it should. 

I'd try those 2 things: 

1) Delete the links from Database and add it again by drag and drop. Restart your DAW/host. 

2) If that doesn't work, reinstall the data. 

Best, 
Paul

[belkina]

I redownloaded the Percussion part of the Epic Orchestra (the only part I need), and reinstalled it. Still nothing changed in the Prefs. and it does not appear in the Synchron player.

???

[Paul]

Hi Alan, 

Looks like you have not downloaded your Epic Orchestra 2.0 license yet...

Best,
Paul

[belkina]

I downloaded the license and ran it through the elicenser. But there is STILL no percussion showing in the Synchron player. :-(  And I closed them all down and restarted VEPro and the Synrchon player, as well as my DAW.

Solved: For some reason I had to redo the preferences directory and now they finally appear.

Thanks for your help. :-)