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VEPro 6-7 loading extremely slow SOLVED
Last post Thu, May 12 2022 by GLM, 7 replies.
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Posted on Mon, May 13 2019 19:31
by wynnsong
Joined on Mon, Jun 14 2010, Posts 16

Hey all,

Just bought a new computer and having some serious teething issues after moving everything over from the old machine.  I was coming from a Win 7 machine running VEPro 5.  It was running great and loading a fairly heavy orchestral template in less than 5 mins.  I decided to upgrade everything and it's not running great.  The same template is taking 20 minutes or more if it even loads.  All my drives are SSD. I have tried some batch re-saving to see if that was the issue but it's not making a huge dent.  Any suggestions?  Is it a VEpro thing?  Before I migrated I opened 6 on the machine and it seemed to work fine.  Things that are different are:

Win 10 vs Win7?,

VEp Pro 6-7 vs 5?

Anybody have tips when trying to commision a new machine?  This machine should be crazy fast but it feels like I have updated for a serious downgrade.  

Thanks!

 

********* SOLVED********

It turns out is was WINDOWS 10 antivirus scanning the samples while Kontakt was loading.  I thought it was disabled.  After adding exceptions to all my sample drives and Kontakt file extentions.  Bingo!

Thanks folks.

Win 10, i9 9980xe 18 cores, 64 gb ram
Posted on Mon, May 13 2019 19:48
by bbelius
Joined on Sat, Mar 14 2015, Posts 883

Hi,

how many instances does the template have? I've heard that templates with hundreds of instances load way longer then previous. If this is the case, reducing the instance count should solve your issue.

Best, Ben

Ben
Vienna Symphonic Library
Posted on Mon, May 13 2019 19:56
by wynnsong
Joined on Mon, Jun 14 2010, Posts 16

Hey Ben,

Thanks for the reply.  104.   That could contribute I guess but I did a little testing in my old box with Vepro 6 (opened a few times but that's it) and it seemed fine. 

It loads fine until hitting #34 which is where my percussion starts.  Just so I understand #34 coresponds extactly to my 34th instance in Vepro 6 right?

Win 10, i9 9980xe 18 cores, 64 gb ram
Posted on Tue, May 14 2019 21:04
by wynnsong
Joined on Mon, Jun 14 2010, Posts 16

Hey Guys,

Seems like it loads sometimes correctly and other times not.  Seems to either work or not in the same location. Channel 34.  Any thoughts of how to trouble shoot this?

 

Thanks

Win 10, i9 9980xe 18 cores, 64 gb ram
Posted on Wed, May 15 2019 06:20
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13526

Hi, 

Sounds like a loading conflict in the plug-in itself.

To isolate the problem, you could save your instance #34 and experiment which plug-in is causing the hang. 

You can also create a process dump when VE PRO hangs, please see the following image on how to create a minidump with process explorer:

http://cloud.addictivetips.com/wp-content/uploads/2012/02/create-dump-1.png

Send the process dump to , so we can check for you.

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, May 12 2022 20:28
by GLM
Joined on Sat, Jan 16 2021, Germany, Posts 6

Originally Posted by: wynnsong Go to Quoted Post
********* SOLVED********

It turns out is was WINDOWS 10 antivirus scanning the samples while Kontakt was loading.  I thought it was disabled.  After adding exceptions to all my sample drives and Kontakt file extentions.  Bingo!

Well this includes a recommendation for the VEP developers here. ^^ because other software provides a dialogue on install asking if exception rules should be added to the system *hint*. This is a known Windows behavior many developers provide solutions for their software. I can imagine that running VEP as server will even trigger this issue twice: for the samples but also for the localhost connection the server runs on. Humbled over this thread here while I was searching for solutions for our possible issues here in a new facility with newly installed VEP 7 loading and saving extremely slooooow. (10 minutes ++) (read more here about our problem)

Most of VI series | VEP Pro 7 | MIR pro | VI pro | Pro Tools | AVID media composer | Apogee | RME | fibre Madi networks | render farms & studio lab networks via HiSpeed GBLan | PC/Mac/Linux | Composer suites | Recording studios | Mixing & Mastering facilities
Posted on Thu, May 12 2022 20:33
by GLM
Joined on Sat, Jan 16 2021, Germany, Posts 6

Originally Posted by: Paul Go to Quoted Post
You can also create a process dump when VE PRO hangs, please see the following image on how to create a minidump with process explorer

That's a great idea, Paul. Late to the party here but it is all about reading between the lines and finding solutions. I will do this for the other issue too. Maybe it makes some things clear.

Most of VI series | VEP Pro 7 | MIR pro | VI pro | Pro Tools | AVID media composer | Apogee | RME | fibre Madi networks | render farms & studio lab networks via HiSpeed GBLan | PC/Mac/Linux | Composer suites | Recording studios | Mixing & Mastering facilities
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