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  • Vienna Directory Manager crashes...

    O
    O

    Hey, can anyone help. Vienna Instruments plugin can't seem to find Epic Orch 2.0 and my other libraries. And I can't start Vienna Instruments Directory Manager. It just crashes. I'm on OSX 10.14.5 and all the latest versions of the Vienna stuff.

    System Integrity Protection: enabled
    Crashed Thread:        0

    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Reason:    DYLD, [0x1] Library missing

    Application Specific Information:
    dyld: launch, loading dependent libraries

    Dyld Error Message:

      Library not loaded: @rpath/QtWidgets.framework/Versions/5/QtWidgets
     Referenced from: /Applications/Vienna Instruments/Directory Manager.app/Contents/MacOS/Directory Manager

      Reason: image not found
  • bbeliusB
    bbeliusB
    Hi, first: Epic Orchestra 2 needs the Synchron Player and does not work with the VI player. Also you have to setup the path in the synchron player and not the Directory Manager. It seems your Directory Manager installation is corrupted. Try installing the latest version of it. Best, Ben
    Ben@VSL | IT & Product Specialist
  • O
    O
    last edited
    last edited

    @bbelius said:

    Hi, first: Epic Orchestra 2 needs the Synchron Player and does not work with the VI player. Also you have to setup the path in the synchron player and not the Directory Manager. It seems your Directory Manager installation is corrupted. Try installing the latest version of it. Best, Ben
    Yes, sorry, I was a bit unclear. It doesn’t show up in synchron player either, but String Fx and Smart Orchestra does, and they are all in the same folder, and the search path in Synchron player is correct. In the Instruments player, no libraries show up. I have installed and reinstalled the manager several times. Still can’t get it to open, it just crashes. Thanks//Oscar
  • PaulP
    VSL Team
    PaulP

    Hi Oscar, 

    You have not downloaded the license for EO 2.0 yet. Please do so and it will work. 

    The Directory Manager is installed with Vienna Instruments - are you sure you are not mixing up Directory Manager and Download Manager?

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • O
    O
    last edited
    last edited

    @Paul said:

    Hi Oscar, 

    You have not downloaded the license for EO 2.0 yet. Please do so and it will work. 

    The Directory Manager is installed with Vienna Instruments - are you sure you are not mixing up Directory Manager and Download Manager?

    Best,
    Paul



    Thank you Paul. Just downloaded the license for Epic Orch 2.0. My bad.

    However, regarding the problem with Vienna Instruments: I AM talking about the Directory Manager. As you can also see in the error log in the OP. I have downloaded it and reinstalled, but to no avail. Please advice.

    Thanks//O
  • O
    O

    Hi Again Paul,

    I worked it out. I didn't realize I needed to install Vienna Ensemble 6 as well. I thought it was enough that I had Vienna Enseble Pro 7 installed, so I had unchecked that option in the installer. Downloaded again and installed both Directory Manager and Ensemble. Now it works!

    Sorry for the inconvenience.

    Thanks//O