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Solved: Not seeing Synchronized SE1 and Plus in Synchron player
Last post Sat, Jun 15 2019 by Jonathan Klizas, 3 replies.
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Posted on Sat, Jun 15 2019 01:47
by Jonathan Klizas
Joined on Fri, Mar 23 2018, Posts 7

Why didn't the SEi and SE1 Plus libraries show in the Synchron player? Remember to register the serial numbers with eLicenser. Everything is not automatic. 

 

Jonathan
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Posted on Sat, Jun 15 2019 19:43
by bbelius
Joined on Sat, Mar 14 2015, Posts 580

Hi Jonathan,

make sure you got the Synchronized verison of SE.
Update the eLicenser software as well as the Synchron player to the latest version.
Check in the eLicenser control panel, that it displays your license.

Best, Ben

Ben
Technical Support - Vienna Symphonic Library
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Posted on Sat, Jun 15 2019 20:03
by Jonathan Klizas
Joined on Fri, Mar 23 2018, Posts 7

Thanks, Ben.

I erroneously missed the registration step but fixed it. All is well now.

Best regards,

Jonathan
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