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  4. New Media Composer Won't load due to Vienna Help!

  • New Media Composer Won't load due to Vienna Help!

    A
    A

    Any suggestions? 

    I installed latest elicenser, made sure all the programs had access on the Mac, and Media Composer 2019 just stops dead here.

    Image
  • A
    A

    Nothing? Figured someone might have had a similar problem with other software.
  • bbeliusB
    bbeliusB

    Hi,

    This is probably an issue with the eLicenser Software. Try downloading the latest version and installing it.
    On MacOS it might help to uninstall the current version and install the latest 32-bit version of it.

    https://www.steinberg.net/en/company/technologies/elicenser.html

    Best, Ben

    Ben@VSL | IT & Product Specialist
  • A
    A

    First thing I did, because that's what it suggested. Oh well. I got it to work by uninstalling everything from Vienna. Not exaclty a good workaround.