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  4. I cannot update Vienna Ensemble or Vienna Instruments

  • I cannot update Vienna Ensemble or Vienna Instruments

    S
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    I have tried many times to update my Vienna Instruments and Vienna Ensemble on my computer, but it never seems to work.

    I always use VI and VE with Sibelius 2019 on a Win 10 64bit computer with 12G of ram.

    When I enter a score in Sibelius set to play back with VSL SE and SE Plus, I get an error message stating: "VE Error, The project you are trying to load was created with a newer version of Vienne Ensemble.  Please download and install the latest version at hrrp://www.vsl.co.at/MyDownloads Software_Installers"

     

    My currently installed version of VE is Vienna Ensemble 5.4.15500 (64-bit).  My currently installed version of VI is Vienna Instruments Vienna 5.4.14074.

     

    So I downloaded from MyVSl the file named on the website "vienna instruments and vienna ensemble software 6.0 win build 18067".  However, the actal file name is, confusingly, "ViennaInstruments-WIN-6.0.18067.exe."  There is no mention of VE in the windows fileneame.  I ran the install.  Under "ready to Install/select components," I saw Vienna Ensemble,  When the installation was over, the following message appeared: "Setup has finished installing Vienna Instruments on your computer."  There was no message that an updated version of VE had also been installed.  And in fact, when I again entered Active Devices in Sibelius, I got the same old message that I needed to update Vienna Ensemble, and that  Vienna Ensemble 5.4.15500 (64-bit) was still installed on my computer.  No update of Vienna Ensemble had been performed.

    Moreover, when I checked to see which version of VI was now installed on my computer, I saw the old Vienna Instruments Vienna 5.4.14074--and NOT Vienna Instruments 6.0, as indicated by the filename on the update file.

    These kind of irreconcilable inconsistencies during installation are all too common on VSL software, and are very frustrating.

    So, how do I update VE and VI to the latest versions so that the installations work on both programs?
  • S
    S

    Nevermind.  I decided to bite the financial bullet and upgrade to Vienna Ensemble Pro and Vienna Instruments Pro.  Hopefully, that will remove the problems I had about updating VE and VI.