Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Audio Dropouts and General Glitchiness in VEP 7
Last post Wed, Aug 07 2019 by driouxbie, 6 replies.
Options
Go to last post
Posted on Tue, Aug 06 2019 21:53
by driouxbie
Joined on Wed, Jan 14 2009, Chicago, Posts 6

I am having some irritating issues with VEP 7 (most recent update .889). 

It is running on a new, maxed-out, Mac mini running Mojave.

The DAW is DP10.01 running on a separate iMac, also on Mojave.

This identical system was working flawlessly on 10.01 and VEP 6 (Mojave).

1) I'm getting audio dropouts anytime I play through anything. The max percentage of processor power used by each of two instances is 20-25%, but then it drops out to 0% - while the audio drops out - for a split second, over and over again. There is no consistency as to why this is happening. I've rebuilt the template from scratch - still happens. Removed all FX plug-ins - still happens. Restarted, reconnected, etc. - still happens.

2) Slate Audio plug-in windows will not close after they are opened. The red X box simply doesn't work, so the windows just linger around the screen.

3) Any time a Rescan of plug-ins is attempted, VEP 7 crashes.

I'm used to VEP making my workflow seamless - this has been a massive and frustrating waste of time. 

I appreciate your time and attention to this matter.

Thank you.

File Attachment(s):
QTiBl8EkSJKlvgs42DWO8g.MOV (11,591kb) downloaded 4 time(s).

You cannot view/download attachments. Try to login or register.
Posted on Tue, Aug 06 2019 22:47
by driouxbie
Joined on Wed, Jan 14 2009, Chicago, Posts 6

Update: Reinstalled and verified all licenses. 

Restarted everything. 

Still happening. 

Definitely VEP problem.

Attached is a clip, including the activity monitor showing how unmaxed everything is, showing dropouts happening repeatedly in both instances.

File Attachment(s):
uuM1tFBrRZCW8sSHN5TMlg.MOV (20,559kb) downloaded 7 time(s).

You cannot view/download attachments. Try to login or register.
Posted on Wed, Aug 07 2019 06:30
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11538

Hi driouxbie, 

Please send the crash-reports to , with some additional information:

Which version did you use in the previous setup that worked flawlessly? You can definitely roll back to our archive version, does that fix anything?

Which HDs/SSDs are you streaming from, and how are they connected?

Thanks, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Aug 07 2019 14:21
by driouxbie
Joined on Wed, Jan 14 2009, Chicago, Posts 6

Thanks for responding.

I'll keep a crash report next time it happens. 
The previous set-up was VEP6 - whatever the last update was. 
I have too much work to do after spending 2 days creating new templates trying to fix this - rolling back is not presently an option. 

Samsung SSD connected via Thunderbolt 3 - again, had no problems before the VEP7 update.
Computers are connected via Gigabit switch.

Cheers.

-drew.

Posted on Wed, Aug 07 2019 15:30
by driouxbie
Joined on Wed, Jan 14 2009, Chicago, Posts 6

Looks like pluginscan is one of the things that is crashing.

Just completely uninstalled and reinstalled VEP7.

Still happening.

Thank you for any help. 

Seriously losing my mind, here.

Posted on Wed, Aug 07 2019 15:57
by driouxbie
Joined on Wed, Jan 14 2009, Chicago, Posts 6

Just noticed that the percentage indicators drop down to zero randomly even when nothing is playing!!

You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.