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[SOLVED] No Effect Preset is loading in Ensemble Pro
Last post Tue, Oct 29 2019 by Björn, 7 replies.
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Posted on Mon, Oct 28 2019 15:55
by Björn
Joined on Sun, Nov 13 2005, Germany, Posts 20

Hi there!

I could load the different plugins coming with Ensemble Pro. I could not load any Preset. There are shown many factory presets. Doppelclicking one of them always show the following message or a similar one:

Björn attached the following image(s):
BildschirmfotoU00202019-10-28U0020umU002016.49.09.png (12kb) downloaded 0 time(s).

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Tags: #ensemble pro 7
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Tags: #ensemble pro 7
Posted on Mon, Oct 28 2019 16:20
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12106

Hi Björn, 

Which OS are you working on, with which version of Vienna Ensemble Pro (we just released 7.0.921)?

Thanks for the additional infos.  

EDIT: Confirmed. Will be fixed asap, thanks for the input!

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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Posted on Mon, Oct 28 2019 16:30
by Björn
Joined on Sun, Nov 13 2005, Germany, Posts 20

Hi Paul,

thanks for your reply!

Even if is already confirmed I am adding some information: 
I am using a Mac Mini (2018) 3,2 i7 with 32 GB Memory on Mac Mojave 10.14.5

I also updated Ensemble Pro to the latest version.

Best,
Björn
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Posted on Mon, Oct 28 2019 20:03
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1636

As of build 921, no internal VS Pro -edit: Equalizer- factory preset will load and prior settings appear to be lost across the board. Had to uninstall and roll back. This is particulary bad as I had saved over and even in the prev. build these settings were now gone.

MacBook Pro 16,1: 2.3 GHz 8-core i9
64GB 2667MHz DDR4
OSX 10.15.5
VE Pro 7
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Posted on Mon, Oct 28 2019 20:24
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12106

Thanks for the additional confirmation. 

We are already looking into this curious bug, should be fixed by tomorrow. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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Posted on Tue, Oct 29 2019 12:17
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12106

Hi, 

Fixed in new update VE Pro 7.0.922 (Hotfix). 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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Posted on Tue, Oct 29 2019 12:21
by Björn
Joined on Sun, Nov 13 2005, Germany, Posts 20

Thank you very much!

Presets are now loading as expected.

Best,
Björn
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