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VI pro does not react well to midi keyboard in Cubase pro 10
Last post Tue, Nov 05 2019 by joalter, 4 replies.
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Posted on Sun, Nov 03 2019 16:50
by Heike
Joined on Sat, Oct 15 2011, Posts 16

Hi,

When loading VI Pro 2 as a vst in Cubase 10 pro (not within VE pro), with most of my instruments (any preset), the keys below F2 (C4 middle) except B1 (strange!) do not react to my midi keyboard (Keystation 88). These are often keyswitch areas. I do not see the keys being activated on the virtual keyboard. Pressing the keys on the virtual keyboard with the cursor does work. Sometimes the behaviour is even more erratic. When I load the trombones or low brass from dimension brass, the lower keys do work, but higher keys (often keyswitches) don't and when I play a chromatic ladder on my Keystation, the keys on the virtual keyboard respond all over the place (keys are responding that I am not pressing).

I tried changing the middle key to C3 or C5, restarting the GUI or even the computer. Other instruments (Kontakt) react perfectly to the keyboard. Please help.

Best regards,
Heike

Intel i7-7820X, 32 GB, 3xSSD, Windows 10 pro 64 bit, Sibelius 2018, Cubase Pro 10, VSL Dimension Brass, Orchestral Strings + Woodwinds, solo strings I, Vienna Imperial, Drums&Toms, Timpani, Alto Saxophone, Contrabassoon, Solo Violin 2, Solo Cello 2, Piccolo, SE Percussion, Vienna Suite, VI Pro 2, VE Pro 7, Vienna Mir24, CFX Synchron standard, Steinway synchron extended; Synchron-ized dimension brass I
Posted on Mon, Nov 04 2019 16:33
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11927

Hello Heike, 

We will need a reproduction scenario to find out what could be wrong. 
Do you want to send us such a sequencer song, with instructions on how to recreate your situation, with exact steps?

Thanks, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Nov 05 2019 17:47
by Heike
Joined on Sat, Oct 15 2011, Posts 16
Hi Paul,

I sent you some info by email. It looks like it’s not my keyboard that is the problem, but the way VI Pro reacts to the midi. Very strange...

Best regards,
Heike
Intel i7-7820X, 32 GB, 3xSSD, Windows 10 pro 64 bit, Sibelius 2018, Cubase Pro 10, VSL Dimension Brass, Orchestral Strings + Woodwinds, solo strings I, Vienna Imperial, Drums&Toms, Timpani, Alto Saxophone, Contrabassoon, Solo Violin 2, Solo Cello 2, Piccolo, SE Percussion, Vienna Suite, VI Pro 2, VE Pro 7, Vienna Mir24, CFX Synchron standard, Steinway synchron extended; Synchron-ized dimension brass I
Posted on Tue, Nov 05 2019 19:43
by joalter
Joined on Fri, Sep 16 2005, Posts 6

I'm experiencing a similar issue even though my scenario is a bit different.

I'm using Cubase 10 latest, VEpro 7 latest, Synchron player latest with a yamaha stage piano as a master keyboard but I also tried to use a m32 native instrument keyboard to verify it wasn't just a piano problem.                          I'm on a windows 10 pc with my old rme fireface 800.

When I play, usually, the octaves where I trigger the notes play with no issues while the octaves with key switches on or not assigned (the greyed keys) are not triggered (I play on the keyboard in the right octave but no animation is shown or articulation selected) . If I move around the keyboard sometimes I can trigger those keys but at different octaves (let's say I have key switches on C1-F1 but I have to use randomly C3-F3 or C2-F2 or even C7-F7 to trigger them). As I said I have the same behaviour using the yamaha piano and/or NI m32 master. If you need it I can email you my cubase-vep template in order to find out if its a reproducible problem or something specific to my system.

Thanks

Walt!

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