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Posted on Sat, Nov 09 2019 20:45
by pbourke
Joined on Sat, May 06 2006, Kitchener, Ontario, Posts 47

Hi - I purchased, downloaded and installed the Syncronized Special additonal Volume 1. I understand that the Synchron Concert D-274 Light, Solo Violin 2, Solo Cello 2 are new instruments that are included. When I launch the player none of those new instruments appear. The Special Edition V1 instrument appear and can be played. I have attached two files. One shows the folder with the lirary and the other shows my player.

Thanks

Patrick

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Posted on Sat, Nov 09 2019 21:39
by bbelius
Joined on Sat, Mar 14 2015, Posts 559

Hi Patrick,

please install and use the Synchron Piano Player from here: http://www.vsl.co.at/en/...oads/Software_Installers

Regarding Solo Violin II and Solo Cello II please check the Solo Strings section in the Preset Browser.

Best, Ben

Ben
Technical Support - Vienna Symphonic Library
Posted on Sat, Nov 09 2019 22:08
by pbourke
Joined on Sat, May 06 2006, Kitchener, Ontario, Posts 47

OK Ben Thanks. I did check the folder and they are missing as well. I just did not show it in my screen shot. 

Thanks

 

Patrick

Posted on Sat, Nov 09 2019 22:34
by pbourke
Joined on Sat, May 06 2006, Kitchener, Ontario, Posts 47

Hi Ben - It made no difference. None of the new instruments show up in the player

Thanks

Patrick

Posted on Sat, Nov 09 2019 22:48
by mohsohsenshi
Joined on Thu, Mar 01 2018, Posts 26

Hello Ben!

With this thread, I realize I have the similar problem that the steinway D-274 Light missing in Synchron SE Vol 1 library. In my case , the new Violin 2 and Cello 2 are shown up, but can't find D-274 patch though installing Synchron Piano Player.

Best,

Moh

Posted on Sun, Nov 10 2019 13:05
by mohsohsenshi
Joined on Thu, Mar 01 2018, Posts 26

Really strange. After uninstalled and reinstalled Synchron Piano Player, restart, D-274 Light finally loaded with success.

May be something wrong with my file path's name.

Posted on Sun, Nov 10 2019 13:21
by bbelius
Joined on Sat, Mar 14 2015, Posts 559

Hi,

Here are some screenshots how it looks on my system.

Keep in mind to use the Synchron Piano Player, not the Synchron Player for the Concert D.
If you have other Synchron Pianos, select the piano, so the player starts loading. If you only have the Concert D light, select one of the presets in the bottom and it will start loading.

Also make sure you have the latest versions of the Synchron Player and the Synchron Piano Player installed.

Best, Ben

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Ben
Technical Support - Vienna Symphonic Library
Posted on Sun, Nov 10 2019 13:57
by pbourke
Joined on Sat, May 06 2006, Kitchener, Ontario, Posts 47

Ok - The pianos are fine. I did not realize that there was a separate player for the pianos. Going to uninstall the Synchron Player and reinstall, restart and see if the fixes the instrument issues.

Thanks

Patrick

Posted on Mon, Nov 11 2019 18:55
by pbourke
Joined on Sat, May 06 2006, Kitchener, Ontario, Posts 47

I do have an additonal question.

Is the image attached showing the new violin 2 and cello 2. If so, what is the difference between violin 1 and 2 and cello 1 and 2. They have the same articulations. Attached is the violin example.

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Posted on Mon, Nov 11 2019 19:02
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11450

Hi pbourke, 

The difference is that those are different instruments and different players. You should hear it quite clearly when you play those, in comparison. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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