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elicenser problems with Viennia Suite Pro
Last post Wed, Nov 27 2019 by Dietz, 2 replies.
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Posted on Wed, Nov 27 2019 01:56
by Nitrox 32
Joined on Sun, Mar 15 2009, Posts 140

I just upgraded from vienna suite to vienna suite pro (great deal by the way).  When I started Sonar the elicenser strated throwing errors for every one of the Vienna Suite Pro Plugins.  What is interesting is that they are registered and activated on my key.  They work with the standalone version of VEP Pro just not Sonar.  Any thoughts?

Posted on Wed, Nov 27 2019 09:16
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7434

Sorry to hear you'r facing problems, but I'm sure that they will get sorted out swiftly. :-)

It's always a good idea to make sure that your eLicenser software is up-to-date and that all its householding tasks are finished after updating. Trying another USB slot for the dongle is helpful, too, to rule out any hardware-related issues.

But in any case you should get in contact with - VSL's support team will get you up and running again quickly.

All the best,

/Dietz - Vienna Symphonic Library
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