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Installing AndromedaH
Last post Wed, Dec 25 2019 by cm, 3 replies.
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Posted on Sat, Dec 21 2019 19:46
by circlingkailas
Joined on Mon, Dec 27 2004, Posts 10

Hi - I am a long-time VSL user, and successfully installed BBO.  Now I am trying to install the BBO Andromeda expansion.  When I try to install, I get this message: "The following license is required for this product: VI-online 115".

Any ideas on what this is and what I should do?

Thanks in advance for any advice.

Posted on Sat, Dec 21 2019 19:54
by bbelius
Joined on Sat, Mar 14 2015, Posts 598

Hi,

Please make sure you have installed the latest version of the Downlaod Manager. Then click the Actiavtion Link in the purchase confirmation mail and click on activate as soon as the Download Manager prompts you to activate the license.

Best, Ben

Ben
Technical Support - Vienna Symphonic Library
Posted on Wed, Dec 25 2019 12:18
by cm
Joined on Fri, Dec 20 2002, vienna, Posts 9061

hi - if you see such cryptic license names like "VI-online 115" you don't have the latest license database for your eLicenser Control Center. just open it and click "Maintenance" to update the License Database on your computer or install the latest eLicenser Control Center https://www.elicenser.net

and remember: a CRAY is the only computer that runs an endless loop in just four hours ...
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