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Synchron player user folder
Last post Thu, May 21 2020 by Paul, 10 replies.
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Posted on Thu, Apr 23 2020 09:13
by Bela75002
Joined on Wed, Feb 25 2015, Posts 20

Hi there,

I just bought a new MacBook Pro 2019 and am resintalling all my softwares.

II was aware of Catalina issues with the eLicenser. And I have had the common problem of not finding the licences, in first place. So I moved all of my VSL licenses to a new key I had bought (in case of problem), it seems like it solved the problem, but I'm waiting to experiment it a bit to be sure I'm not sending back the computer to Apple in case it doesn't work properly on Catalina (FYI, Cubase and Dorico, which use another new dongle key, seem to work fine, so far).

Still, I have an issue: Synchron Player doesn't propose me the customized instruments I made, which are all located on an SSD drive in a User folder (and which is located on the same SSD drive on which are all my samples). Although I showed Synchron Player the path where to find them. Yesterday, after many tries, they appeared, but this morning they won't show again.

I mean: it shows on the right side a User tab, but doesn't display any instruments...

Any idea on how to fix this? Any similar issues with one of you?

Thanks,

Benjamin

Posted on Thu, Apr 23 2020 10:41
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11931

Hello Benjamin, 

For the User Preset folder, a certain structure is important (see attached pic), which is created when you save your first user preset on your computer (and only then). 

The best idea is to create a new preset and then copy your own presets into this new preset folder. 

Best,
Paul

Paul attached the following image(s):
Preset_Structure.jpg (205kb) downloaded 16 time(s).

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Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Apr 24 2020 20:52
by Bela75002
Joined on Wed, Feb 25 2015, Posts 20

Hi Paul,

and thanks, I'll try this out. 

All best,

B. 

Posted on Sat, Apr 25 2020 10:41
by Bela75002
Joined on Wed, Feb 25 2015, Posts 20

Hi Paul,

I've tried it your way, or what I thought it was.

I wanted my presets to be on the same SSD as my samples, since, being away from home, I just bought a new laptop to be able to work, and I want to use the same SSD when I get back home to be used with my main computer.

The preset folder was automatically created at more or less the proper place, but with many under folders... I attached the screen capture...

Is this normal? 

And what will happen when I will work back on my old computer? I'm afraid he won't be able to find my user folder anymore (as now the path field is changed), I will have to create a new one, following the same process (first moving away the rows of folders and sub-folders, asking Synchron player to create a new user, hoping it will create the same path field, then pasting my presets folders, etc.)?

Thanks,

B.

Bela75002 attached the following image(s):
CaptureU0020dU2019U00E9cranU00202020-04-25U0020U00E0U002012.22.40.png (100kb) downloaded 0 time(s).

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Posted on Sat, Apr 25 2020 10:45
by Bela75002
Joined on Wed, Feb 25 2015, Posts 20

PS: the attached file is the SSD drive, with sample from Native Instruments, VSL, etc.

In the VSL folder (down) are the two folders with the samples for Vienna Instruments Pro and Vienna Synchron Player. Above is the automatically created user folder...

Posted on Sat, Apr 25 2020 11:04
by Bela75002
Joined on Wed, Feb 25 2015, Posts 20

I also just realized-horror-by creating the folder for the Synchron user presets the process had erased my VIP presets folder, which was on the same folder... I could find it in the bin and copy it straight, and reinstalled it, but I was closed from losing many hours of work...

Posted on Wed, May 20 2020 20:03
by Bela75002
Joined on Wed, Feb 25 2015, Posts 20

Hi everyone,

I take the liberty of asking again: how can you build Synchron Player presets on an external drive and be able to find them when you often change the computer you're working with.

I have an iMac home and a MacBook as a mobile solution.

During lockdown I reinstalled the User folder on the drive so that it can be viewed by Synchron player running on my MBP.

But of course now I want to work again on my iMac, it doesn't see the presets, as it was used to another path.

I don't want to create another preset location, because I want the changes I make from time to time to be applied whenever computer I'm working with. I want to share the same hard drive-which work perfectly for the original presets, not for the User one.

What can I do?

Please help!

Benjamin

Posted on Wed, May 20 2020 20:21
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11931

Hi, 

You create a folder called "Vienna Synchron Player" that contains exactly the same structure as in the attached pic, and you set the Preset path to the parent folder, in my case: /Users/paul/Documents

Best,
Paul 

Paul attached the following image(s):
PresetU0020Path.jpg (166kb) downloaded 2 time(s).
FolderU0020Structure.jpg (200kb) downloaded 12 time(s).

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Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, May 21 2020 10:08
by Bela75002
Joined on Wed, Feb 25 2015, Posts 20

Thanks Paul for the reply,

It didn't work for me, though, but I ended up with a solution.

To be able to see my templates files, I had to indicate two parents folders adhead, as in attached. Now it works.

Or was it what you meant but what I couldn't get?

Best,

Benjamin

Bela75002 attached the following image(s):
CaptureU0020dU2019U00E9cranU00202020-05-21U0020U00E0U002012.06.44.png (17kb) downloaded 3 time(s).

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Posted on Thu, May 21 2020 10:45
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11931

Hi Benjamin, 

Great to see that it's working. 

Yes, that is what I meant... I'll see that we can make this a bit clearer in the future. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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